Deana Waln
Dickson,TN
Summary
Accomplished Deli/Bakery Manager with expertise in food safety, inventory management, and staff training. Proven track record of enhancing product quality and team performance, ensuring customer satisfaction, and maintaining high operational standards. Has a passion for art, storytelling, and being creative whenever it's possible.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Deli/Bakery Manager
Wal-Mart Neighborhood Market
Clarksville, Tennessee
01.2023 - Current
- Trained and supervised bakery staff on food safety protocols.
- Managed daily bakery operations and ensured product quality.
- Oversaw inventory management and ordered supplies as needed.
- Maintained equipment cleanliness and performed routine maintenance checks.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
Apparel Associate
Academy Sports and Outdoors
Clarksville, Tennessee
06.2021 - 12.2022
- Assisted customers with product selection and provided knowledgeable recommendations.
- Organized merchandise displays to enhance store presentation and customer experience.
- Collaborated with team members to maintain a clean and welcoming store environment.
- Processed customer transactions accurately at the point of sale system.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Recovered and organized stock throughout each shift to keep racks customer-ready.
- Assisted customers with selecting apparel items that suited their needs and preferences.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Managed multiple tasks simultaneously while working within tight deadlines.
- Addressed customer requests for certain items and resolved service issues to maximize satisfaction.
Cheese Master
Kroger
Hermitage, Tennessee
07.2017 - 05.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Curated diverse cheese selections based on customer preferences and seasonal availability.
- Educated customers on cheese varieties, pairings, and proper storage techniques.
- Collaborated with suppliers to source high-quality cheeses and maintain inventory levels.
- Managed cheese displays to ensure freshness and visual appeal for customers.
- Conducted tastings to promote new cheeses and enhance customer experience.
- Implemented food safety standards in handling, storage, and display of cheese products.
- Handled customer complaints in a professional manner.
- Maintained accurate records of inventory and sales.
Education
Bachelor of Arts - Media Arts And Animation
The Art Institute
Nashville, TN06-2017
Skills
- Food safety
- Product quality control
- Inventory management
- Staff training
- Equipment maintenance
- Customer relationship management
- Visual merchandising
- Time management
- Leadership
- Team management
- Multitasking
- Performance monitoring
- Problem solving
- Team collaboration
- Customer service
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Microsoft Word
- Microsoft office
- Computer skills
- Product presentation
- Digital art tools
- Digital Art Skills
- Digital art creation
- Digital art software knowledge
Certification
Certified Food Safety Manger -National Registry of Food Safety Professionals
Accomplishments
Best in Show - Art institute of Nashville TN
Timeline
Deli/Bakery Manager
Wal-Mart Neighborhood Market
01.2023 - Current
Apparel Associate
Academy Sports and Outdoors
06.2021 - 12.2022
Cheese Master
Kroger
07.2017 - 05.2021
Bachelor of Arts - Media Arts And Animation
The Art Institute