Deandra Lowe
Pensacola
Summary
Proficient Mortgage Closer with member focused service and attention to detail. Experienced in handling various loans at once while ensuring high quality work. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
years of professional experience
Work History
Mortgage Closer
TEKsystems
11.2024 - Current
- Collaborated closely with title reviewer specialist , processors, and members for seamless loan closing experiences.
- Reduced errors in loan documentation by implementing thorough quality control measures.
- Organized and prioritized multiple loan files simultaneously, maintaining deadlines to meet member expectations.
- Shadowed Processing and attending Wingman class
- Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
Cash Management Service Teller
Loomis
07.2024 - 11.2024
- I verified large amounts of cash everyday transporting in and out of Loomis from banks such as Regions, Cadence, PNC, Navy Federal, and more.
- Boosted team morale by promoting a positive work environment through effective communication and collaboration among colleagues.
- I worked under dual control to make sure our cash amounts balance out before the end of the day.
- Trained new employees on proper cash handling procedures and company policies, ensuring a high level of competency.
Delinquency Control Counselor
Aston Carter
10.2023 - 05.2024
- Mitigated potential losses by proactively addressing early signs of delinquency in member accounts; brought many accounts current.
- Achieved successful repayment resolutions by negotiating payment arrangements with members.
- Identified root causes of chronic delinquencies through detailed account analysis, and getting to know the member's personal life to find a solution tailored to members schedule.
- Maintained high volume of calls and exceeded in position.
- Resolved escalated cases effectively.
Education
Associate of Arts - Liberal Studies
Barton Community College
Leavenworth, KS01.2021
West Florida High School of Advanced Technology -
West Florida High School of Advanced Technology
Pensacola, FL01.2019
Skills
- Closing disclosure
- Appraisal analysis
- Risk assessment
- Document preparation
- Conflict resolution techniques
- Quality control measures
- Deadline adherence
- Funding coordination
- Computer literacy
- Data entry
- Member service-focused
Timeline
Mortgage Closer
TEKsystems
11.2024 - Current
Cash Management Service Teller
Loomis
07.2024 - 11.2024
Delinquency Control Counselor
Aston Carter
10.2023 - 05.2024
West Florida High School of Advanced Technology -
West Florida High School of Advanced Technology
Associate of Arts - Liberal Studies
Barton Community College
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