Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deandra Smith

Fairfield,IL

Summary

Seasoned and talented home health aide with 3+ years of experience providing daily living and personal care services to critically ill, disabled, and cognitively impaired patients. Adheres to established care plans, demonstrating physical strength and patience. Possesses excellent documentation, time management, and organizational skills. Skilled team player with a strong background in collaborative environments. Works effectively independently and as a quick learner with proficient computer abilities. Expertise in phone handling, accurate information recording, IEP and 504 plans, social security process for SSI/SSDI benefits, and Medicare Part D services.

Overview

11
11
years of professional experience

Work History

Independent Living Specialist

Opportunities for Access
01.2021 - 03.2024
  • As a Independent Living Specialist (ILS), my job was to assist individuals with disabilities be able to live successful lives
  • I worked a lot with the youth and school system dealing with IEP and 504 plans
  • I would assist parents advocate for their child and the child's needs to the school
  • I have knowledge of the social security income and social security disability income process and paperwork
  • During my time at Opportunities for access I learned a lot of new things that can only help me better myself I learned case management on paper and on the computer as well as Medicare and the enrollment process, I learned of many resources for the surrounding county that can help individuals with disabilities live successful in their communities

Child Care

Bumble Bee Daycare & Learning Center
03.2020 - 10.2020
  • I work in the 1 to 2 year old room
  • I would assist with snack time and lunch as well as naps
  • We would offer positive correction of unwanted behaviors
  • We engaged in age appropriate stem projects and sensory play
  • Diaper changing was also part of the job some time I would assist in other room such as school aged children and the infants

Homemaker

Addus
07.2019 - 01.2020
  • Helped patients choose appropriate clothing for activities and weather and assisted with dressing and undressing
  • Applied written care plans and executed instructions and documented services delivered
  • Helped patients with exercising, walking, and mobility in and out of beds
  • Followed all care plans and strictly adhered to doctor orders
  • Remained calm and maintained professionalism during times of high emotional stress
  • Prepared meals for patients, taking into account special food restrictions and diets
  • Maintained the confidentiality of patients' records
  • Updated patient records with observations made during daily care
  • Kept home areas clean and neat by cleaning up spills, changing out linens and washing dishes
  • Managed incoming and outgoing mail and deliveries
  • Answered telephone calls to provide information, take messages and set up appointments
  • Helped in money management
  • Notified Family and the Doctor of Any Change to Patient Condition

Home Health Aide

Help at home
10.2017 - 07.2019
  • Bathed, groomed, toileted, dressed, and fed patients and provided emotional and psychological support to patients
  • Notified family and the doctor of any change to patient condition
  • Transported patients to and from doctor's appointments, errands, and other activities
  • Ensured patients' homes were safe, clean, and in optimal condition for mobility
  • Maintained the confidentiality of patients' records
  • Remained calm and maintained professionalism during times of high emotional stress
  • Updated patient records with observations made during daily care
  • Assisted clients with daily living needs such as shopping for groceries and preparing healthy meals
  • Discussed care problems with the supervisor or case manager to find the best solution
  • Managed incoming and outgoing mail and deliveries
  • Answered telephone calls to provide information, take messages and set up appointments

Hostess

Jts restaurant
03.2013 - 04.2015
  • Mitigated risks by ensuring a sanitary environment and monitoring the serving of alcohol
  • Answered the phone to take delivery or pickup orders from callers
  • Cleaned and sanitized tables, menus, and dining areas in accordance with company and industry standards
  • Addressed and resolved guest complaints, escalating to management when necessary
  • Set-up and cleared tables at peak times to seat patrons more quickly
  • Delivered or collected final bill and processed cash and credit card payments
  • Used the POS system to process credit card and cash transactions
  • Met needs of guests by listening to special requests and accommodating them accordingly
  • Memorized menu offerings to provide guests with information and specifics regarding daily specials or featured promotions

Education

Certificate - Phlebotomy

Frontier community college
Fairfield, IL
05.2018

High School Diploma -

Wayne city high school
Wayne City, IL
05.2014

Skills

  • Clinical documentation and reporting
  • Software knowledge
  • Care for patients
  • Multitasking
  • Answer telephone calls
  • Customer relations
  • Phlebotomy
  • Case management
  • Advocate
  • Working with people with disabilities
  • Anatomy knowledge
  • Medical terminology
  • Communication skills
  • Cash handling
  • Customer service
  • Documentation review
  • HIPAA
  • Organizational skills
  • Childcare
  • Typing

Timeline

Independent Living Specialist

Opportunities for Access
01.2021 - 03.2024

Child Care

Bumble Bee Daycare & Learning Center
03.2020 - 10.2020

Homemaker

Addus
07.2019 - 01.2020

Home Health Aide

Help at home
10.2017 - 07.2019

Hostess

Jts restaurant
03.2013 - 04.2015

High School Diploma -

Wayne city high school

Certificate - Phlebotomy

Frontier community college

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