Myra Thornton
Glendale,Arizona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Independent Living Specialist
Community Bridges Inc.
04.2023 - 04.2024
- Provided assistance to clients with mental illness and substance use.
- Assisted clients in budgeting and financial planning to promote long-term stability and success.
- Enhanced client independence by developing personalized plans and setting achievable goals.
- Maintained detailed records of all interactions with each client including their progress toward achieving established goals.
Case Manager
Spectrum Behavioral Health
12.2022 - 03.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Case Manager
COPAHealth Behavioral
02.2022 - 12.2022
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Case Manager
Terros Behavioral Health
01.2021 - 02.2022
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Clinician (GED Instructor)
Lifewell Behavioral Wellness
09.2017 - 12.2020
- Delivered education in preparation for GED testing for Language Arts, Mathematics, Civics, Social Studies and Science..
- Delivered high-quality member preparation by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Advocated for members within the educational system to ensure access to appropriate resources and services when needed.
- Developed educational materials for patients and families about various mental health conditions, treatment options, and coping strategies.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
Service Coordinator
Volunteers Of America Texas
05.2015 - 03.2017
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty for residents ages 62 and older.
Education
Master of Arts - Organization Management
University of Phoenix
2005
Bachelor of Arts - Early Childhood Education - Special Education
Xavier University of Louisiana
New Orleans, LA1977
Skills
- Self-Advocacy Support
- Adaptive equipment knowledge
- Life Skills Training
- Individualized Planning
- Documentation And Reporting
- Conflict Resolution
- Positive Attitude
- Community Resources
- Community Outreach
- Records Management
Timeline
Independent Living Specialist
Community Bridges Inc.
04.2023 - 04.2024
Case Manager
Spectrum Behavioral Health
12.2022 - 03.2023
Case Manager
COPAHealth Behavioral
02.2022 - 12.2022
Case Manager
Terros Behavioral Health
01.2021 - 02.2022
Clinician (GED Instructor)
Lifewell Behavioral Wellness
09.2017 - 12.2020
Service Coordinator
Volunteers Of America Texas
05.2015 - 03.2017
Master of Arts - Organization Management
University of Phoenix
Bachelor of Arts - Early Childhood Education - Special Education
Xavier University of Louisiana
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