DeAndré Badger
Porter,TX
Summary
Dynamic professional with extensive experience at GRA Enterprises L.P., excelling in employee training and performance evaluation. Proven ability to resolve customer complaints swiftly, enhancing satisfaction and loyalty. Skilled in problem-solving and coaching, with a strong background in operational efficiency and team collaboration. Committed to driving improvement and achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Supervisor, Manager, Sandwich Artist.
GRA Enterprises L.P.
Stafford, TX
04.2016 - Current
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Facilitated training sessions for new employees on company policies and procedures.
- Monitored operations and reviewed records and metrics to understand company performance.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies, job duties, and performance expectations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Construction Worker
People Ready Staffing
Houston, TX
03.2015 - 05.2017
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Completed routine maintenance and repair.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Followed blueprints and plans to assist in accurate measurements and layouts.
- Operated light machinery under supervision, such as forklifts and compactors.
- Listened to directions and executed tasks accurately to prepare materials, perform work, and clean up sites at conclusion of jobs.
- Operated power tools such as saws, drills, grinders, nail guns.
- Followed instructions from supervisors regarding specific tasks assigned.
Contract Helper
Chamberlin & Associates LLC
Houston, TX
10.2014 - 02.2015
- Operated power tools such as drills and saws safely while completing projects.
- Installed fixtures such as shelves, cabinets, and doors in homes or businesses.
- Operated hand and power tools to complete repairs.
- Used professional grade tools and equipment to perform wide range services.
Education
Welding Certification - Welding
Tulsa Welding School
Houston, TX04-2018
Bachelor of Science - Kinesiology, Minor in Accounting.
Sam Houston State University
Huntsville, TX05-1999
High School Diploma -
Nimitz High School
Houston, TX05-1993
Accounting
North Harris Community College
Houston, TxSkills
- Employee training
- Performance evaluation
- Customer service
- Conflict resolution
- Problem solving
- Time management
- Coaching and mentoring
- Training and mentoring
Timeline
Supervisor, Manager, Sandwich Artist.
GRA Enterprises L.P.
04.2016 - Current
Construction Worker
People Ready Staffing
03.2015 - 05.2017
Contract Helper
Chamberlin & Associates LLC
10.2014 - 02.2015
Welding Certification - Welding
Tulsa Welding School
Bachelor of Science - Kinesiology, Minor in Accounting.
Sam Houston State University
High School Diploma -
Nimitz High School
Accounting
North Harris Community College