DeAndre Birtha
Concord,NC
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Motivated to provide prompt, friendly and professional service at all times.
Overview
14
14
years of professional experience
Work History
Delivery Driver
PAT Enterprise Logistics
08.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver /Dispatcher
Sall Logistics
04.2021 - 07.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Delivered packages to customer doorsteps and business offices.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Officer
Securitas Security Services USA
01.2013 - 04.2021
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Warehouse Worker
Walmart
10.2009 - 08.2012
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Consistently lifted materials weighing as much as 75 pounds.
Education
High School Diploma -
West Mecklenburg High School
Charlotte, NC06.2007
Skills
- Delivery Scheduling
- Fuel Efficiency
- Adaptability
- Physical Stamina
- Customer Service
- Effective Communication
Timeline
Delivery Driver
PAT Enterprise Logistics
08.2023 - Current
Delivery Driver /Dispatcher
Sall Logistics
04.2021 - 07.2023
Security Officer
Securitas Security Services USA
01.2013 - 04.2021
Warehouse Worker
Walmart
10.2009 - 08.2012
High School Diploma -
West Mecklenburg High School
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