DeAndre Byrd
Alpharetta,GA
Summary
Dynamic professional with a strong work ethic and safety awareness, honed at G2 Secured Staff. Proven track record in enhancing customer satisfaction and operational efficiency. Skilled in managing multiple priorities while adhering to security procedures, ensuring timely and safe delivery of services. Committed to excellence in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Skycap
G2 Secured Staff
05.2012 - Current
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Greeted passengers, helped with check-in and managed luggage, strollers, wheelchairs, and car seats.
- Managed multiple priorities in a fast-paced environment, ensuring timely completion of all assigned tasks.
- Supported ticket counter operations, expediting check-in processes for improved efficiency.
Courier/Sales Associate
MNX Solutions
02.2020 - 06.2023
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Baggage Handler
Delta Global Services
06.2010 - 05.2012
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
Education
Associate of Arts - Graphic Design
Bauder College
Atlanta, GA05-2011
High School Diploma -
Try Cities High School
Atlanta, GA05-2007
Skills
- Strong work ethic
- Safety awareness
- Weather conditions awareness
- Security procedures
Timeline
Courier/Sales Associate
MNX Solutions
02.2020 - 06.2023
Skycap
G2 Secured Staff
05.2012 - Current
Baggage Handler
Delta Global Services
06.2010 - 05.2012
Associate of Arts - Graphic Design
Bauder College
High School Diploma -
Try Cities High School
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