Tyler Pierce
ABM
Cape Coral,FL
10
years of professional experience
Hard worker with experience in customer service. Pass background checks and able to lift and carry heavy loads. Ability to drive. My goal is to work for a well know company as a career with benefits, full or I will take part time to get my foot in the door.
Experienced with assisting passengers and handling luggage efficiently. Utilizes excellent customer service skills to ensure smooth and pleasant travel experience. Track record of maintaining operational efficiency and adapting to high-pressure situations.
Work History
Skycap
1 Year 7 Months- Provided exceptional customer service to travelers, ensuring a positive experience at all times.
- Assisted passengers with luggage handling and transportation logistics efficiently.
- Coordinated with airport staff to enhance workflow and minimize delays in baggage delivery.
- Collaborated with team members to maintain operational efficiency during peak travel periods.
- Skycap for Southwest Airlines
Skycap
3 Years 8 Months- Greeted customers and assisted with luggage transport to and from gate or vehicle, including providing support for wheelchair needs.
- Assisted travelers with luggage and check-in at Southwest Airlines curbside.
- Resolved passenger inquiries and issues promptly, enhancing customer satisfaction and loyalty.
- Provided exceptional service to travelers, ensuring efficient and pleasant check-in experiences.
- Meet and greet customers and assist with luggage to and from gate, or vehicle. Assist customers with wheelchair needs to and from gate. Pass extensive background check and can stand on feet for long periods of time. Able to lift and push heavy luggage.
4 Years 4 Months
- Sorting of mail in delivery sequence for my route. Safely lift and move heavy packages and able to stand for long periods of time. Purchase and drive my own vehicle. Able to learn many different routes each day as a fill in and be able to deliver mail in required time.
- USPS
Education
General
Skills
Able to lift and stand
Able to multitask
Able to work independently or with team
Good Customer Service Skills
Strong work ethic
Professional appearance
Baggage handling expertise
Lost luggage handling
Passenger assistance proficiency
Skycap equipment operation
Customer service
Problem-solving abilities
Timeline
Skycap
ABM
01.2025 - CurrentRead More
Skycap
SWS Skycap
05.2021 - 01.2025Read More
RCA
09.2016 - 01.2021Read More
Estero High School
General
Read More