Summary
Overview
Work History
Skills
Timeline
Generic

Deandre Hightower

Houston,TX

Summary

Developed skills in high-pressure and safety-focused environments, seeking to transition into new field. Experienced in monitoring, maintaining safety, and effective communication, adaptable to various roles. Committed to leveraging safety awareness and teamwork to contribute positively in new setting.

Overview

2
2
years of professional experience

Work History

Account Manager

Strieter Group Co.
Houston, TX
01.2025 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Fire Watcher

Onpoint Industrial Services
Houston, TX
02.2024 - 11.2024
  • Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
  • Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
  • Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
  • Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.

Security Officer

Nation Wide Security
Houston, TX
03.2023 - 10.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Public safety awareness
  • Hazard identification
  • Fire code compliance
  • Incident reporting
  • Security guard license

Timeline

Account Manager

Strieter Group Co.
01.2025 - Current

Fire Watcher

Onpoint Industrial Services
02.2024 - 11.2024

Security Officer

Nation Wide Security
03.2023 - 10.2023
Deandre Hightower