DeAndre Wong-Sang
Queens,NY
Summary
Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
1
1
year of professional experience
Work History
Order Fulfillment Associate
BJ's Wholesale
07.2021 - 12.2022
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Managed returns process efficiently, inspecting returned items for damages and restocking them accordingly in a timely manner.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Reduced wait times for customers by maintaining an organized and clean self-checkout area.
- Promoted a positive shopping experience by greeting customers and offering assistance at the self-checkout stations.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Improved customer satisfaction by promptly locating items and providing product information.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
Associate of Arts -
Queensborough Community College of The City University of New York
Oakland Gardens, NY06.2024
Skills
- Customer Order Fulfillment
- Order Picking and Processing
- Shipping and Receiving
- Work Prioritization
- Accurate Order Fulfillment
- Willing to Learn
- Heavy Lifting
- Shipment Packing
- Trailer Loading
- Sorting and Organizing
- Maintaining Clean Work Areas
Timeline
Order Fulfillment Associate
BJ's Wholesale
07.2021 - 12.2022
Associate of Arts -
Queensborough Community College of The City University of New York