De'Andrea Burl
Charlotte,NC
Summary
Enthusiastic care coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Atrium Health Levine Cancer Institute
04.2023 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked with patients to schedule tests and procedures.
- Assisted patients with coordinating long-term care for chronic conditions to support and manage illnesses.
- Answered incoming calls, scheduled appointments and filed medical records.
Medical Assistant
Southern Oncology Specialists
01.2022 - 04.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Receptionist
Urology Specialists Of The Carolinas
01.2020 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Medical Assistant
Conner Family Health Clinic
04.2017 - 01.2020
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Receptionist
Waxhaw Family Vision Care OD, PLLC
01.2015 - 04.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Savannah Technical College
Savannah, GAUniversity Hospital
Cincinnati, OHSkills
Phlebotomy Techniques
EKG & X-Rays
Patient Education
Injection Administration
Examination Support
EMR
Vitals
Scheduling
Microsoft Office
Qualifications
10+ years of experience as a Medical Assistant
Knowledge of clinic operations and policies
Knowledge of HIPAA regulations
Excellent communication, organization, and interpersonal skills
Ability to multitask and adapt within departments
Excellent customer service skills
Timeline
Patient Care Coordinator
Atrium Health Levine Cancer Institute
04.2023 - Current
Medical Assistant
Southern Oncology Specialists
01.2022 - 04.2023
Receptionist
Urology Specialists Of The Carolinas
01.2020 - 01.2022
Medical Assistant
Conner Family Health Clinic
04.2017 - 01.2020
Receptionist
Waxhaw Family Vision Care OD, PLLC
01.2015 - 04.2017
Savannah Technical College
University Hospital
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