Dynamic professional with over 11 years of experience in customer service and operations, transitioning into the cybersecurity field. Demonstrates a proven ability to excel in fast-paced environments while ensuring accuracy in financial transactions. Equipped with essential skills in security monitoring, risk assessment, and compliance, paired with a strong commitment to effective communication and teamwork. Eager to leverage a diverse background to support cybersecurity initiatives and contribute positively to evolving technology challenges. Committed to continuous learning and adaptation in this rapidly changing landscape.