DeAnn DeMar
Liberty Hill,TX
Summary
Dynamic professional with over 15 years of experience in the insurance and auto repair industries, demonstrating a strong commitment to excellence and customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Estimator
Snapsheet
03.2022 - 05.2025
- Developed comprehensive auto damage estimates for multiple insurance carriers across the US and Canada.
- Ensured adherence to carrier policies and manufacturer repair procedures for precise estimations.
- Negotiated repair costs with automotive shops, achieving mutually beneficial agreements.
- Conducted total loss valuations and negotiated subrogation demands on behalf of clients.
MRR (Managed Repair Representative)
Progressive Insurance
10.2016 - 03.2022
- Served as the sole field adjuster for San Juan County, overseeing all assignments in this rural area.
- Assessed vehicle damages, negotiated repairs, and issued payments to involved parties.
- Collaborated with the Special Investigations Unit (SIU) on suspected fraud cases, earning recognition for identifying fraudulent claims.
- Created a comprehensive rental report for state-wide distribution to address claim issues.
Estimator
Star Collision Center
08.2014 - 10.2016
- Managed shop performance and ensured high-quality workmanship for completed repairs.
- Estimated costs for multiple direct repair insurance carriers to streamline operations.
- Generated monthly reports on pending payments and aging accounts receivables for management review.
- Developed work instructions and trained new hires to enhance team efficiency and safety.
Education
High School Diploma -
Penn Foster High School
Farmington, NM05.2007
Skills
- Customer Service
- Automotive repair management
- Automotive Structural analysis
- Negotiations
- Attention to every detail
- Communications verbal and written
- Organizational skills
- Decision-making
- Estimating software: CCCOne, Audatex & Mitchell Connect
Certification
- Licensed Independent Property & Casualty Adjuster in 18 states
Timeline
Estimator
Snapsheet
03.2022 - 05.2025
MRR (Managed Repair Representative)
Progressive Insurance
10.2016 - 03.2022
Estimator
Star Collision Center
08.2014 - 10.2016
High School Diploma -
Penn Foster High School