Detail-oriented office professional with extensive experience in administrative support and customer service. Manages complex tasks, ensuring accurate data entry and issue resolution across various software systems, contributing to operational efficiency.
Overview
23
23
years of professional experience
Work History
Waiver Support Specialist
Cuyahoga County Board of DD
05.2019 - Current
Maintain accurate date in Cuyahoga DD and DODD software packages. Enrollment and disenrollment, change in status and personal information. Preview SA paperwork for accuracy, notify and work with the SA to resolve errors. Administrative task, such as scanned documents to review, process or reject and work with SA to make sure paperwork is completed properly. Communicate with DODD staff when needed, regarding letters, enrollments and disenrollments. Provide back-up support to front when needed. Process local funding invoices in Brittco. Process letters and prior and budget adjustments authorization from DODD.
Billing Coordinator
Koinonia Homes, Inc.
10.2008 - 05.2019
Responsibilities include billing the State Ohio and multiple counties for services such as Adult Day Services, transportation and Employment Services, Group Home Billings and other vendor invoices. Working with county Support Administrators to ensure our contracts for services are correct and making any changes needed, buy utilizing my understanding of both program and financial requirements. Assist with month end closing, including auditing and related journal entries. Entering paws into our billing system. Prepare individual tax return with turbo tax.
Accounts Payable/Payroll Administrator
Koinonia Homes, Inc.
06.2004 - 10.2008
Perform accounts payable functions for multiple vendors. Prepare, review, and reconcile excel spreadsheets showing deposits and payments. Review payroll timesheets for over 250 employees. Work closely with management in researching and resolving issues.
Receptionist
Palmisano & Associates
10.2003 - 06.2004
Answered a high volume of incoming calls and in-person inquires from clients and colleagues; treated each person with respect and provided information and referrals. Worked closely with accountants and senior management in connection with coding, filing and other miscellaneous office duties.