Deanna Amato
Wakefield,MA
Summary
Proficient in activity planning and child development facilitation, with a history of fostering safe and engaging environments. Known for strong attention to detail and effective communication skills, ready to support impactful initiatives in child care.
Overview
34
34
years of professional experience
Work History
Insurance Coordinator
Water Street Insurance
Wakefield, Massachusetts
05.2016 - Current
- Coordinated insurance claims processing for clients and agents.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.
- Researched policy changes requested by clients and updated their accounts accordingly.
- Organized client files to ensure compliance with regulations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Daycare Assistant
Playschool Child Care Ctr
Revere, MA
01.1993 - 11.1997
- Organized and led engaging activities for children, including arts, crafts, games, and storytelling.
- Facilitated educational activities that promoted children's development and learning.
- Supported children's social skills through group play and teamwork activities.
- Maintained clean and organized play areas and learning spaces to foster a safe and engaging environment.
- Monitored play areas to ensure children's safety throughout daily activities.
- Assisted with mealtime preparation, including serving food, setting tables, and washing dishes.
Education
High School Diploma -
Medford High School
Medford, MA06-1988
Skills
- Client relationship management
- Attention to detail
- Effective communication
- Safety monitoring
- Activity planning
- Child development facilitation
- Educational facilitation
Timeline
Insurance Coordinator
Water Street Insurance
05.2016 - Current
Daycare Assistant
Playschool Child Care Ctr
01.1993 - 11.1997
High School Diploma -
Medford High School