DeAnna Aragon
Fort Collins
Summary
Dedicated and results-driven Operations Leader with over 10 years of progressive experience in leadership, team management, and operational excellence. Proven expertise in managing and optimizing operations in residential treatment facilities, focusing on drug and alcohol dependency care. Passionate about fostering efficient systems and compassionate environments that empower recovery and well-being.
Overview
18
18
years of professional experience
Work History
Market Director of Operations
Northpoint Recovery
01.2021 - Current
- Manage statewide operations for a residential treatment facility specializing in drug and alcohol dependency recovery.
- Oversee vendor relationships, ensuring quality service and cost-efficiency.
- Develop and implement operational policies that enhance client care and organizational performance.
- Lead and mentor staff, fostering professional growth and a positive workplace culture.
- Consistently achieve operational targets, contributing to the facility’s reputation for excellence in care.
Lead Recovery Technician
Northpoint Recovery
01.2021 - Current
- Supervised Recovery Technicians, ensuring adherence to patient care protocols.
- Coordinated with medical and counseling staff to create seamless treatment plans.
- Trained new team members, emphasizing empathy and professional integrity.
- Provided direct care and support to clients in recovery.
- Assisted with daily operations, maintaining compliance with state and federal regulations.
Professional School Bus Operator
Poudre School District
06.2007 - 01.2021
- Managed accurate records of daily routes, student attendance, incident reports, vehicle inspections, and fuel usage logs.
- Adhered to strict confidentiality protocols regarding student information while maintaining open communication with relevant staff.
- Developed strong relationships with parents, teachers, and administrators through effective communication and professional behavior.
- Participated in ongoing professional development opportunities to stay current with industry standards and best practices.
- Implemented conflict resolution techniques when dealing with behavioral issues among passengers on the bus.
- Provided support during field trips or special events by transporting students safely to various locations as needed.
- Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential issues promptly.
- Managed emergency situations effectively with swift decision-making and clear communication with dispatchers.
Education
Associate of Arts - Counseling Psychology
Front Range Community College
Westminster, CO05-2025
Skills
- Team leadership
- Performance management
- Competitor analysis
- Cross-functional collaboration
- Relationship building
- Problem solving
- Communication skills
- Organizational skills
- Crisis management
Timeline
Market Director of Operations
Northpoint Recovery
01.2021 - Current
Lead Recovery Technician
Northpoint Recovery
01.2021 - Current
Professional School Bus Operator
Poudre School District
06.2007 - 01.2021
Associate of Arts - Counseling Psychology
Front Range Community College
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