Deanna Bellinger
West Monroe
Summary
Customer-oriented Administrative Professional with over two years in healthcare front office operations. Expertise in managing patient information, scheduling appointments, verifying insurance, and addressing inquiries in fast-paced environments. Strong organizational and communication skills, complemented by proficiency in Microsoft Word and Excel.
Overview
2027
2027
years of professional experience
Work History
Front Desk Receptionist
Fallon Oral Surgery
- Current
- Greet patients and provide professional customer service.
- Answer multi-line phones and respond to appointment, insurance, and billing inquiries.
- Verify insurance eligibility and update patient demographics.
- Schedule appointments and maintain provider calendars.
- Maintain electronic medical records and HIPAA compliance.
- Research and resolve patient account concerns.
- Perform data entry, filing, scanning, and administrative support.
- Collaborate with clinical staff to ensure efficient operations.
Front Desk Intern
Pulaski Urgent Care
09.2025 - 12.2025
- Assisted with patient check-in/check-out.
- Entered demographic and insurance information accurately.
- Scheduled appointments and maintained records.
- Answered phones and routed inquiries.
- Supported insurance verification and registration.
- Maintained confidentiality and completed administrative tasks.
Education
Bachelor of Science - Healthcare Administration
SUNY Brockport
Brockport12-2025
Master of Science - Healthcare Administration
SUNY Brockport
Brockport 05-2027
Skills
- Microsoft Word, Excel, Outlook, EMR/EHR, Data Entry, Medical Scheduling Software, Insurance Verification Systems, Multi-line Phone Systems
- Customer service, Detail orientation, Time optimization, Patient engagement
- Problem-solving skills, Team collaboration, Verbal and written communication, Office administration, Front office management, Administrative skills
Core Qualifications
- Customer Service & Member Support
- Claims & Insurance Verification
- Healthcare Administration
- Medical Records & Data Entry
- Microsoft Word & Excel
- Appointment Scheduling
- Problem Solving & Research
- HIPAA Compliance
- Communication
- Time Management
- Team Collaboration
- Attention to Detail
Timeline
Front Desk Intern
Pulaski Urgent Care
09.2025 - 12.2025
Front Desk Receptionist
Fallon Oral Surgery
- Current
Bachelor of Science - Healthcare Administration
SUNY Brockport
Master of Science - Healthcare Administration
SUNY Brockport