Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Deanna Bower

Santa Clara,California

Summary

Highly energetic and hands-on leader with a strong track record of achieving challenging goals. Known for a great laugh

Overview

20
20
years of professional experience

Work History

Lead - Utility Reader

Dials to Data
01.2019 - Current
  • Visually checks operation of meters and reports tampering or damage; attaches new meter seals to electric meters and record data
  • Operates electronic, hand-held meter reading instruments; reads commercial and residential electric meters on assigned routes and records meter readings; rereads 'exception list' meters to remedy irregularities.

General Manager

Epicurean-Group
01.2018 - Current
  • Oversee team development and training
  • Manage compliance with all operational policies and regulatory requirements
  • Maintain relationships across staff, clients, and departments
  • Handle financial operations including budgeting, reporting, and inventory management.

General Manager

California Pizza Kitchen
01.2013 - 01.2019
  • Every guest, every table, every shift
  • Spearheaded new CPK corporate dining division
  • Maintain 28% labor through scheduling, cross training and monitoring shifts
  • Inventory control, ordering, sanitation and quality assurance
  • Recruit, train and develop sales oriented FOH staff.

VP Operations

Motive Marketing
01.2005 - 01.2013
  • Developed loyalty programs for telecom
  • Collaborated with marketing analysts to gauge ROI of rewards efforts and establish metrics to measure program successes
  • Implemented strategic campaigns to engage new customers
  • Automated fulfillment processes for member enrollment, benefits, promotion and program reporting
  • Oversee programs and budgets with responsibility of P&L and marketing ROI.

Skills

  • Guest Relations
  • Labor Control
  • Inside/Outside Sales
  • Community Liaison
  • Team Building
  • Project Management
  • Loyalty and Rewards
  • Data Analysis
  • Lean Startup
  • C Level Sales
  • Data Transfer
  • Self-Starter
  • Physical Stamina
  • System Implementation
  • Labor/Inventory Control
  • Strategic Planning
  • Team Development

Accomplishments

  • Procured the largest catering order in CPK history of $180k with 58% flow through
  • Received the Coveted CPK "Epic Coin" award
  • Pioneered a first of its kind subscriber retention program for telecom's "BIG 4": Comcast, Time Warner Cable, Cox Communications and Charter Communications

Timeline

Lead - Utility Reader

Dials to Data
01.2019 - Current

General Manager

Epicurean-Group
01.2018 - Current

General Manager

California Pizza Kitchen
01.2013 - 01.2019

VP Operations

Motive Marketing
01.2005 - 01.2013

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Deanna Bower