Deanna Briggerman
Chillicothe,IL
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 12 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
12
12
years of professional experience
Work History
Owner
A Plus Autobody Inc
08.2012 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Office Secretary
Foley Motors Inc
10.2011 - 08.2012
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Illinois Valley Central
Chillicothe, IL05.1992
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Operations Management
Business Management
Business Planning
Staff Management
Marketing
Financial Management
Staff hiring
Business Development
Business Administration
Product branding
Budget Administration
Human Resource Management
Attention to Detail
Customer Service
Decision-Making
Team Leadership
Customer Service Management
Effective leader
Scheduling
Goal Setting
Quality Assurance
Business Leadership
Schedule Management
Desktops, Laptops, and Mobile Devices
Customer Retention
Employee Relations
Delegating Work
Timeline
Owner
A Plus Autobody Inc
08.2012 - 01.2024
Office Secretary
Foley Motors Inc
10.2011 - 08.2012
High School Diploma -
Illinois Valley Central
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