Deanna Caldwell
Pittsburgh,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Assistant Program Manager
Amazon
Pittsburgh, PA
11.2023 - Current
- Participated in planning sessions to develop strategies for achieving desired outcomes from the program.
- Prepared reports, presentations, and other documents related to program activities.
- Facilitated meetings between team members, stakeholders, and other parties involved in the program's development or implementation.
- Ensured compliance with applicable laws, regulations, policies, and procedures governing the program's operations.
- Developed training materials for new staff members on how to utilize various tools used in managing the program.
- Provided guidance and support to staff members responsible for carrying out specific tasks associated with the program.
Administrative Support Specialist
AMA Support Services
Pittsburgh, PA
01.2022 - Current
- Delivered exceptional customer service through direct communication with clients and team members.
- Maintained confidential records related to personnel files.
- Assisted with the preparation of reports and presentations for internal use and clients.
- Monitored emails regularly and responded promptly when necessary.
- Greeted visitors in a professional manner, determined nature of visit, directed them to appropriate personnel or department.
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Answered incoming calls, responded to inquiries, and redirected calls as appropriate.
- Organized and maintained filing systems, both paper-based and electronic.
Office Manager
Mr. Flush
Mckess , PA
06.2019 - 05.2022
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office budget to handle inventory, postage and vendor services.
- Managed, scheduled and coordinated office functions and activities for employees.
Education
BBA - Psychology
Southern New Hampshire University
Hooksett, NH04-2022
High School Diploma -
Commodore Perry High School
Pittsburgh, PA06-2005
Skills
- Clearances and Certifications- CPR/Certificate of completion recognizing and reporting act 31 Child abuse- Act-126 act 151 Clarence Incident management training completed
Skills sets - Strategic planning and program Vision
-Leadership and management
-Organizational and operational efficiency
-Communication
-Providing guidance and role modeling to all members
-Establish milestones and monitor adherence to master plans and schedules
-Oversee program plans and track your progress and changes
-Develop, implement and evaluate strategic plans, goals, and objectives
-Manage teams across functional boundaries Both internal and external
-Being an awesome team leader, While trying to grow and learn more as I continue in the business
Timeline
Assistant Program Manager
Amazon
11.2023 - Current
Administrative Support Specialist
AMA Support Services
01.2022 - Current
Office Manager
Mr. Flush
06.2019 - 05.2022
BBA - Psychology
Southern New Hampshire University
High School Diploma -
Commodore Perry High School