Deanna Ckements

• Managed tenant relations, addressing concerns and ensuring satisfaction within community guidelines.
• Coordinated maintenance requests, facilitating timely repairs to enhance property conditions.
• Oversaw lease agreements, ensuring compliance with regulations and streamlined onboarding for new tenants.
• Implemented marketing strategies to attract potential tenants, increasing occupancy rates effectively.
• Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
• Managed property financial records by collecting rent from Number tenants and reconciling monthly accounts payable and receivable.
• Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
• Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
• Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
• Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
• Conducted move-out and move-in inspections to determine charges for damages and market readiness.
• Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
• Responded to emergency situations in a timely manner, coordinating essential services and communicating effectively with affected residents.
• Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Collected and maintained careful records of rental payments and payment dates.
• Kept properties in compliance with local, state, and federal regulations.
• Communicated effectively with owners, residents, and on-site associates.

Supervised overnight

Cleaned the house

Brought clients to work or school