Deanna Craft
Greenville,NC
Summary
Seasoned Customer Associate with 7 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
9
9
years of professional experience
Work History
Office assistant
Carolina Eagle
Greenville, North Carolina
01.2019 - 11.2019
- Receives and distributes communications; collects and mails correspondence
- Copies and stores important documents and records
- Maintains inventory of office supplies and anticipates supply needs; ensures prompt ordering and receipt ofsupplies and delivers supplies to work stations as needed
- Provides office communications support by fielding calls, answering questions, forwarding messages, confirmingcustomer orders and keeping customers informed of order status
- Maintains equipment by completing preventive maintenance, troubleshooting failures, calling for repairs,monitoring equipment operation and purchasing meter funds
- Maintains office schedule by picking up and delivering items as needed
- Updates job knowledge by participating in educational opportunities
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; andexploring opportunities to add value to job accomplishments.
Salesperson
Agri Supply
Greenville, North Carolina
10.2011 - 06.2019
- Serves customers by providing product and service information and resolving product and service problems
- Attracts potential customers by answering product and service questions and suggesting information about otherproducts and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint, determining the cause of theproblem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, andfollowing up to ensure resolution
- Maintains financial accounts by processing customer adjustments
- Recommends potential products or services to management by collecting customer information and analyzingcustomer needs
- Prepares product or service reports by collecting and analyzing customer information
- Contributes to team effort by accomplishing related results as needed.
Education
High School Diploma -
Pitt Community College
Skills
Professional Skillsundefined
Timeline
Office assistant
Carolina Eagle
01.2019 - 11.2019
Salesperson
Agri Supply
10.2011 - 06.2019
High School Diploma -
Pitt Community College
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