DeAnna Davis
Middleburg
Summary
Dynamic professional with extensive experience in customer service and personnel administration. Proven expertise in cash handling and inventory control, ensuring accuracy and efficiency. Committed to delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
SALES STORE CHECKER
Defense Commissary Agency
02.2025 - Current
- Operate an Electronic Point of Sale (EPOS) cash register
- Scan items or enter proper Look-Up Code for random weight or scaled items such as produce.
- Receive and verify change fund and checks register.
- Responsible for answering questions and complaints of customers or refer to a supervisor.
- Other related duties such as pricing, stocking merchandise, cleaning work area.
MILITARY PERSONNEL SPECIALIST
Crossroads Talent Solutions, LLC
10.2023 - 12.2024
- Provide administrative assistance to Fort Knox Army Base
- Complete installation in/out processing for incoming and outgoing Soldiers
- Update, organize and maintain military personnel records using IPERMS (The Army's System of Records)
- Scheduled, coordinated and confirmed appointments and meetings
- Maintained current and accurate medical records for service members to ensure they were up to date with required health assessments
- Use IPPS-A (The Integrated Personnel and Pay System of Army) to help create DD Form 93, update soldier contact information, retrieve soldier talent profile
- Facilitate (SRP) Soldier Readiness Processing; qualify and prepare soldiers for deployments by validating unit and individual readiness
FRONT DESK AGENT/NIGHT AUDITOR
IHG Army Hotels
02.2023 - 10.2023
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Manage guest bookings; checking guests in and out - check IDs, and distribute room keys
- Handles accounting of money, receipts, guest accounts
- Kept accounts in balance and ran daily reports to verify totals.
- Closes out the day in computer system for all departments
FULFILLMENT ASSOCIATE
Amazon
10.2021 - 10.2022
- Selecting, packing and shipping orders
- Sort and use scanners to read bar codes on products
- Stacking/organizing customer packages on pallets according to destination
- Moving pallets to prepare for shipments using pallet jacks
ASSISTANT MANAGER
Chicken Salad Chick
08.2021 - 08.2022
- Assist the General Manager with the restaurant team and guests
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction and loyalty by creating a survey for in-store customers
- Delegated daily tasks to the team
- Conducted weekly and monthly inventory
- Team Hiring and scheduling
- Monitored compliance with health, safety, and cleanliness standards and regulations
ASSISTANT MANAGER
Panera Bread
07.2019 - 08.2021
- Supporting the General Manager
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Communicated job expectations and shift scheduling with team
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
SWIM INSTRUCTOR & ENROLLMENT SPECIALIST
Foss Swim School
12.2018 - 07.2019
- Managed a class of 1-4 students by providing hands-on swim instruction
- Ensuring a safe and engaging, and educational experience for students
- Interacted/communicated with the student's parent on their progress
- Class enrollment, retail revenue, student billing
- Planning and attending school and community events
GUEST ADVOCATE/CASHIER
Target
11.2017 - 07.2018
- Prioritized and engaged with guests
- Scanned and bagged all guest items
- Stocked desk/register supplies
- Spoke about the Target RedCard
- Returns, Exchanges and all guest Registries
- Restocking and floor assistance when needed
Education
HIGH SCHOOL DIPLOMA -
Highland Park High School
05.2019
COMPLETED COURSEWORK TOWARDS PRE-NURSING A.S -
Georgia Military College
Skills
- Customer service expertise
- Employee supervision
- Leadership development
- Money handling
- Inventory Control
- Detail-oriented organization
- Effective multitasking
- Policy interpretation
- Personnel administration
- Data organization
- New employee onboarding
- Frontline administrative support
Timeline
SALES STORE CHECKER
Defense Commissary Agency
02.2025 - Current
MILITARY PERSONNEL SPECIALIST
Crossroads Talent Solutions, LLC
10.2023 - 12.2024
FRONT DESK AGENT/NIGHT AUDITOR
IHG Army Hotels
02.2023 - 10.2023
FULFILLMENT ASSOCIATE
Amazon
10.2021 - 10.2022
ASSISTANT MANAGER
Chicken Salad Chick
08.2021 - 08.2022
ASSISTANT MANAGER
Panera Bread
07.2019 - 08.2021
SWIM INSTRUCTOR & ENROLLMENT SPECIALIST
Foss Swim School
12.2018 - 07.2019
GUEST ADVOCATE/CASHIER
Target
11.2017 - 07.2018
COMPLETED COURSEWORK TOWARDS PRE-NURSING A.S -
Georgia Military College
HIGH SCHOOL DIPLOMA -
Highland Park High School
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