DeAnna DelGozzo
Atlantic City,NJ
Summary
Bartender and server with 10+ years of experience in hospitality.
Physically capable with a flexible schedule and a highly skilled bartender with a background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Possess a proven background that demonstrates an ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments.
Possess strong interpersonal skills that ensure memorable guest experiences that foster customer retention. Track record of successful increased in bar revenue through effective upselling techniques and efficient inventory management.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Bartender / Server
Tennessee Ave Beer Hall
Atlantic City, NJ
08.2025 - Current
- Serve cocktails, beer, and food while building guest loyalty and increasing sales through personalized recommendations and add-ons.
- Open and prepare the bar for service; operate POS systems and manage guest tabs to ensure seamless transactions.
- Assist in organizing and executing private events, ensuring all guest needs are met., manage inventory and restocking, and maintain a clean, organized bar for optimal guest experience.
- Restocked glassware, liquor, beer taps, and service stations during shifts.
- Effectively multitasked within a fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Monitored bar inventory and promptly restocked low items before depletion.
Bartender / Server
Showboat Hotel & Resort
Atlantic City, NJ
02.2024 - 03.2025
- Cultivated loyal clientele by promoting signature cocktails, upselling menu items, and professionally resolving guest concerns.
- Ensured guest satisfaction by delivering food and beverages promptly.
- Ensured timely delivery of food and drinks to enhance guest experience
- Poured draft beers and prepared cocktails according to established recipes
- Processed bar tabs and payments efficiently through POS systems
- Managed multiple tasks simultaneously during busy shifts. within a fast-paced environment.
Server
Downbeach Deli & Restaurant
Margate City, NJ
08.2021 - 08.2023
- Increased average ticket sales by 13% in one year and helped grow revenue by 21% over two years through suggestive selling and efficient table turnover.
- Delivered personalized service, maintained clean stations, supported promotions, and trained new servers to enhance team performance.
- Welcomed guests upon arrival to create a friendly atmosphere. and guided dine-in service at Downbeach Deli & Restaurant.
- Took food and drink orders using a point-of-sale system.
- Delivered meals and beverages with careful attention to table needs.
Bartender / Server
Lou's Blues
Indian Harbour Beach, FL
02.2019 - 04.2021
- Delivered accurate, timely food and cocktail service during peak periods, contributing to 22% increase in patron turnover through effective multitasking and guest engagement.
- Created a warm and enjoyable atmosphere for guests upon arrival.
- Recommended craft beers, cocktails, and food pairings to support guest choices.
- Took food and drink orders and communicated requests to bar and kitchen.
Bartender / Server
Frankie's Beachside
Indian Harbour Beach, FL
06.2016 - 02.2019
- Exceeded sales targets by 7% through tailored recommendations and upselling, while creating signature cocktails and ensuring clean, stocked service stations.
- Provided attentive service to guests while taking their food and beverage orders.
- Maintained well-stocked service stations and beer taps to support efficient operations.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Crafted cocktails by following specific recipes and maintaining quality standards. and poured draft beer following house recipes and service standards.
- Recommended menu items and beer selections based on guest preferences.
Education
B.A. - Criminal Justice / Psychology
Monmouth University
West Long Branch, NJSkills
- Guest Relations
- Upselling & Revenue Growth
- POS Systems
- Opening & Closing Procedures
- Inventory & Stocking
- Private Events
- Conflict Resolution
- Time Management
- High-Volume Service
- Team Collaboration
- Conflict resolution
- Attention to detail
- Cash handling and management
- Menu development
- Professional attitude
Certification
Food Handler Certification, NCAA Division I Women's Tennis
Timeline
Bartender / Server
Tennessee Ave Beer Hall
08.2025 - Current
Bartender / Server
Showboat Hotel & Resort
02.2024 - 03.2025
Server
Downbeach Deli & Restaurant
08.2021 - 08.2023
Bartender / Server
Lou's Blues
02.2019 - 04.2021
Bartender / Server
Frankie's Beachside
06.2016 - 02.2019
B.A. - Criminal Justice / Psychology
Monmouth University