Deanna Fajardo
Flemington,NJ
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Bartender
Tommy's Tavern And Tap
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Receptionist
Warren Chiropractic
12.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Server/Bartender
Chimney Rock Inn
03.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assistant/Receptionist
The Bernards Salon
06.2020 - 06.2022
- Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
- Increased client retention by providing exceptional customer service during check-in and check-out processes.
- Expedited invoice processing through careful review of billing details before submission to accounting department, reducing errors significantly.
- Provided training for new receptionist staff members, contributing to their smooth onboarding process.
- Facilitated communication between staff members and clients, addressing concerns promptly and professionally.
Assistant Manager/Server
Little Mia's Pizzeria
04.2018 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Associate of Science - Health Science
Raritan Valley Community College
Somerville, NJ12.2026
No Degree - Cosmetology
Rartian Valley Community College
Somerville, NJ09.2020
Skills
- Strong multitasking
- Customer Service
- Team player attitude
- Clear and effective communication
- Complex Problem-Solving
- Handling Difficult Customers
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Time Management
- Claims Handling
Timeline
Bartender
Tommy's Tavern And Tap
02.2024 - Current
Receptionist
Warren Chiropractic
12.2023 - 02.2024
Server/Bartender
Chimney Rock Inn
03.2022 - 10.2023
Assistant/Receptionist
The Bernards Salon
06.2020 - 06.2022
Assistant Manager/Server
Little Mia's Pizzeria
04.2018 - 09.2019
Associate of Science - Health Science
Raritan Valley Community College
No Degree - Cosmetology
Rartian Valley Community College
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