Summary
Overview
Work History
Education
Skills
Timeline
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Deanna Ferguson

Brooklyn,NY

Summary

New to the Bartending Industry and looking for a part-time position. I am friendly and hardworking with a penchant for providing more than satisfactory level of customer service which in turn optimizes business for the company. I am a beginner, however I am well-versed in making a variety of cocktails and memorized drink recipes. I am exercise great level and understanding of cleanliness. I am a good conversationalist and genuinely enjoy this profession.

Overview

12
12
years of professional experience

Work History

Train Conductor

LIRR
09.2012 - Current
  • Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
  • Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
  • Checked tickets and passenger information to verify payment, destinations and special considerations.
  • General charge of Revenue train, ensure ticket collection and fare enforcement such as collection of electronic payments and cash handling for purchase of tickets while exercising great customer service and discipline.
  • Provide suggestions of my company's products, packages and travel services to patrons.
  • Maintain a desired level of professionalism with passengers while also maintaining a good report with everyone seen on daily basis.
  • Conducted comprehensive safety briefings for crew members before each trip, promoting a culture of safety awareness among colleagues.

Education

Bartending/ Mixology

American Bartender's School
New York, NY
05.2024

Associate of Science - Liberal Arts And Sciences

Kingsborough Community College of The City University of New York
Brooklyn, NY
06.2010

Skills

  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Customer Service
  • Strong multitasking
  • Cash Register Operation
  • Payment Processing
  • Alcohol awareness
  • Food Service
  • Memory retention
  • Outgoing Personality
  • Patience and Tolerance
  • Cleanliness and hygiene

Timeline

Train Conductor

LIRR
09.2012 - Current

Bartending/ Mixology

American Bartender's School

Associate of Science - Liberal Arts And Sciences

Kingsborough Community College of The City University of New York

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Deanna Ferguson