Deanna Fisher
Cedar Rapids,IA
Summary
Hardworking server and bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Positive and enthusiastic approach to jobs, obtaining confidence, respect, and cooperation of client. With an ability to spot and solve potential or existing problems. Outstanding organization skills, and affectively controls and completes assignments.
Overview
14
14
years of professional experience
Work History
Server/Bartender
Mandarin Spice Asian Grill
Cedar Rapids, IA
11.2021 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Upheld high standards of sanitation in accordance with health department regulations.
- Trained new employees to perform duties.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained records of transactions made during shift as required by law or company policy.
Babysitter
Self-employeed
Ely, IA
01.2010 - Current
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Providing a safe environment for children to explore their curiosity and creativity.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Met and communicated regularly with parents to discuss children's activities and development.
- Ensured physical and social well-being of each child.
- Developing creative ways to encourage learning through everyday experiences.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Transporting children to school, sports activities, or other engagements when necessary.
- Engaging in age-appropriate activities like reading stories or playing games.
Server
Edith Lucielles Wing and Bait Shop
Cedar Rapids, IA
05.2019 - 08.2021
- Handled money transactions accurately while following company procedures for handling cash payments.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Informed customers of daily specials and signature menu items.
- Trained new employees on restaurant procedures and plating techniques.
Restaurant Bar Manager
Cibo Fusion
Cedar Rapids, IA
06.2016 - 05.2018
- Ensured compliance with health department regulations regarding food safety standards, storage procedures and sanitation practices.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Developed and implemented new drink recipes to keep the menu fresh and interesting for customers.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed cash register operations, including taking payments from customers, issuing change and providing receipts.
Call Center Representative
RuffaloCODY
Cedar Rapids, IA
03.2014 - 05.2016
- Promoted available products and services to customers during service, account management and order calls.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Developed effective working relationships with team members across multiple departments.
Corn Detasseler
Pioneer
Alburnett, IA
06.2013 - 08.2013
- Worked with a team to complete tasks efficiently and effectively.
- Felt plant's leaves and noted coloring to detect insects or diseases.
- Removed tassels from top of corn plants to prevent from self-pollination.
- Tracked female and male row planting to detassel correct plants.
- Communicated regularly with supervisors about progress updates and any problems encountered.
- Observed weather conditions throughout the day to adjust work plans accordingly.
- Maintained a safe working environment by following safety protocols.
Education
GED -
Kirkwood Community College
Cedar Rapids, IA11-2023
Prairie High School
Cedar Rapids, IASkills
- Guest Engagement
- Order Management
- Cash Handling
- Menu Memorization
- Positive and Professional
- Effective Customer Upselling
- Schedule Management
- Time Management
- Reliability
- Team Leadership
References
References available upon request.
Timeline
Server/Bartender
Mandarin Spice Asian Grill
11.2021 - Current
Server
Edith Lucielles Wing and Bait Shop
05.2019 - 08.2021
Restaurant Bar Manager
Cibo Fusion
06.2016 - 05.2018
Call Center Representative
RuffaloCODY
03.2014 - 05.2016
Corn Detasseler
Pioneer
06.2013 - 08.2013
Babysitter
Self-employeed
01.2010 - Current
GED -
Kirkwood Community College
Prairie High School
Similar Profiles
Fraz AhmadFraz Ahmad
Restaurant Owner at Spice N GrillRestaurant Owner at Spice N Grill
FRAZ AHMADFRAZ AHMAD
Restaurant Manager & Owner at Spice N GrillRestaurant Manager & Owner at Spice N Grill
Jaja Clark-ChismJaja Clark-Chism
Prep Cook at Spice Kitchen West African GrillPrep Cook at Spice Kitchen West African Grill