DEANNA FOUCH
Moncks Corner,SC
Overview
22
22
years of professional experience
1
1
Certification
Work History
EMS Dispatcher
Medtrust
Hanahan, SC
09.2021 - Current
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Communicated with field personnel via two-way radios in order to provide updates on changes in call volume or priority levels.
- Reviewed logs regularly to ensure accuracy and completeness of documentation related to all dispatched calls.
- Utilized mapping software to identify geographic locations for dispatching purposes.
- Used radio, telephone and computer system to update first responders with new information.
- Analyzed medical information received from caller to determine the level of urgency or priority for dispatch.
- Mentored junior team members and managed employee relationships.
Gym Manager
Pivotal Fitness Charleston
Charleston, SC
07.2020 - 07.2021
- Implemented clear goals for each employee and tracked his or her progress carefully, providing support, and assistance whenever it was needed.
- Maintained a clean, organized environment throughout the facility at all times.
- Created promotional materials such as flyers and brochures to advertise services.
- Kept accurate records of member attendance, sales figures, and inventory levels.
- Ensured the gym had all necessary equipment to maintain safety and efficiency standards.
- Managed staff scheduling, payroll, and customer service duties.
- Resolved customer complaints in a timely manner while upholding company policies.
- Prepared staff work schedules and assigned team members to specific duties.
Police Dispatcher
Franklin County Sheriff's Department
Columbus, OH
12.2002 - 09.2013
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
- Verified the status of units assigned to calls in order to ensure safety protocols were followed.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Monitored police radio frequencies for any updates or changes in dispatch instructions.
- Facilitated interdepartmental collaboration between patrol officers, detectives, crime scene investigators.
- Maintained contact with units on assignment to deliver further assistance and support when needed.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Mentored junior team members and managed employee relationships.
Skills
- Call prioritization
- Stress tolerance
- Public safety awareness
- Radio communication
- Dispatch software
- Quick learner
- Teamwork
- Accuracy and precision
- Patience and calmness
- Organizational skills
- Effective communication
- Dispatch coordination
- Critical thinking
- Medical terminology
- Professionalism
- Multitasking Abilities
- Emergency response procedures
- Time management
- Active listening
- First aid knowledge
Certification
- CPR and First Aid
Timeline
EMS Dispatcher
Medtrust
09.2021 - Current
Gym Manager
Pivotal Fitness Charleston
07.2020 - 07.2021
Police Dispatcher
Franklin County Sheriff's Department
12.2002 - 09.2013
- CPR and First Aid
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