Deanna Fox
Customer Relations And Small Business Marketing
Gig Harbor,WA
Summary
Experienced leader with a strong background in team guidance, project management, and strategic objective achievement. Skilled in developing efficient processes, maintaining high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence.
Overview
21
21
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Patient Access Representative
Virginia Mason
09.2023 - Current
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments, filed medical records and assisted with all virtual visits.
- Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Tax Preparer
Cory Garnaas
08.2022 - 06.2023
- Analyzed financial records to verify accuracy of tax returns.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Maintained compliance by adhering to current tax laws and regulations.
- Completed and filed returns with tax departments at local, state, and federal levels.
Tax Preparer/ Payroll Expert
Linda Shiraiwa
01.2020 - 06.2020
- Delivered comprehensive tax documentation required for accurate individual and corporate returns
- Prepared wide array of returns such as corporate, fiduciary, gift, individual and private foundation returns
- Completed and filed returns with tax departments at local, state and federal levels
- Processed new hire paperwork and documents
- Initiated direct deposits and prepared manual checks for 60 employees
Owner/Manager
Medical Delivery Systems
08.2010 - 06.2018
- Recruited, hired and trained personnel, working to establish key internal functions, promote employee development and implementing training practices
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Reconciled daily sales, returns and financial reports with Quickbooks and Excel
- Assessed and motivated 33 employees to perform daily business functions, including use of equipment, health requirements and daily tasks
- Input income and expense details into Quickbooks to track business finances
Pharmacy Assistant
Pharmacy Crepin
02.2004 - 11.2008
- Assisted pharmacist in preparing medications and filling orders
- Answered telephones and provided information about order status, store hours and pharmacy procedures
- Communicated instructions to patients or caregivers
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts
- Supported pharmacist with day-to-day activities and pharmacy office management functions
- Assisted pharmacy staff with preparing medications and filling orders
Education
Liberal Arts And General Studies -
Napa Valley College
Napa, CALiberal Arts And General Studies - undefined
Olympic College
Bremerton, WALiberal Arts And General Studies - undefined
Bellevue College
Bellevue, WAFrench Language Courses - undefined
France Langue
1 Year Advanced French Lessons - undefined
Alliance Francais
Skills
Efficient Appointment Coordination
Certification
08/2020, Rockwell Institute (Real Estate)
Timeline
Patient Access Representative
Virginia Mason
09.2023 - Current
Tax Preparer
Cory Garnaas
08.2022 - 06.2023
Tax Preparer/ Payroll Expert
Linda Shiraiwa
01.2020 - 06.2020
Owner/Manager
Medical Delivery Systems
08.2010 - 06.2018
Pharmacy Assistant
Pharmacy Crepin
02.2004 - 11.2008
Liberal Arts And General Studies - undefined
Olympic College
Liberal Arts And General Studies - undefined
Bellevue College
French Language Courses - undefined
France Langue
1 Year Advanced French Lessons - undefined
Alliance Francais
Liberal Arts And General Studies -
Napa Valley College
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