Deanna Fox
Customer Relations And Small Business Marketing
Gig Harbor,WA
Summary
Experienced leader with a strong background in team guidance, project management, and strategic objective achievement. Skilled in developing efficient processes, maintaining high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence.
Overview
21
21
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Patient Access Representative
Virginia Mason
09.2023 - Current
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments, filed medical records and assisted with all virtual visits.
- Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Tax Preparer
Cory Garnaas
08.2022 - 06.2023
- Analyzed financial records to verify accuracy of tax returns.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Maintained compliance by adhering to current tax laws and regulations.
- Completed and filed returns with tax departments at local, state, and federal levels.
Tax Preparer/ Payroll Expert
Linda Shiraiwa
01.2020 - 06.2020
- Delivered comprehensive tax documentation required for accurate individual and corporate returns
- Prepared wide array of returns such as corporate, fiduciary, gift, individual and private foundation returns
- Completed and filed returns with tax departments at local, state and federal levels
- Processed new hire paperwork and documents
- Initiated direct deposits and prepared manual checks for 60 employees
Owner/Manager
Medical Delivery Systems
08.2010 - 06.2018
- Recruited, hired and trained personnel, working to establish key internal functions, promote employee development and implementing training practices
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Reconciled daily sales, returns and financial reports with Quickbooks and Excel
- Assessed and motivated 33 employees to perform daily business functions, including use of equipment, health requirements and daily tasks
- Input income and expense details into Quickbooks to track business finances
Pharmacy Assistant
Pharmacy Crepin
02.2004 - 11.2008
- Assisted pharmacist in preparing medications and filling orders
- Answered telephones and provided information about order status, store hours and pharmacy procedures
- Communicated instructions to patients or caregivers
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts
- Supported pharmacist with day-to-day activities and pharmacy office management functions
- Assisted pharmacy staff with preparing medications and filling orders
Education
Liberal Arts And General Studies -
Napa Valley College
Napa, CALiberal Arts And General Studies - undefined
Olympic College
Bremerton, WALiberal Arts And General Studies - undefined
Bellevue College
Bellevue, WAFrench Language Courses - undefined
France Langue
1 Year Advanced French Lessons - undefined
Alliance Francais
Skills
Efficient Appointment Coordination
Health and wellness experience
Talent Acquisition and Retention
Excellent planner and coordinator
Proficient in QuickBooks
HR Management Expertise
Logistical Coordination
Strong communication skills
Travel coordination
Bilingual Proficiency in French and English
Certification
08/2020, Rockwell Institute (Real Estate)
Timeline
Patient Access Representative
Virginia Mason
09.2023 - Current
Tax Preparer
Cory Garnaas
08.2022 - 06.2023
Tax Preparer/ Payroll Expert
Linda Shiraiwa
01.2020 - 06.2020
Owner/Manager
Medical Delivery Systems
08.2010 - 06.2018
Pharmacy Assistant
Pharmacy Crepin
02.2004 - 11.2008
Liberal Arts And General Studies - undefined
Olympic College
Liberal Arts And General Studies - undefined
Bellevue College
French Language Courses - undefined
France Langue
1 Year Advanced French Lessons - undefined
Alliance Francais
Liberal Arts And General Studies -
Napa Valley College