Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deanna Fragiorgi

Kings Park

Summary

Experienced with understanding customer preferences and providing personalized book recommendations. Utilized strong communication skills to engage with customers as well as colleagues. Knowledge of inventory management and store display techniques to boost sales. Ensured the store was kept clean and in order at Barnes and Noble.

Customer service professional with substantial experience in delivering high-quality service in busy settings. Made sure to focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs at Park Bake Shop. Skilled in maintaining hygiene standards and handling food orders with efficiency and accuracy.

Overview

5
5
years of professional experience

Work History

Bookseller/Barista

Barnes and Nobles
Webster, NY
02.2024 - Current
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.

Counter Server

Park Bake Shop
Kings Park, NY
08.2020 - Current
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Trained new employees on procedures, ensuring consistency in service quality across the team.
  • I have worked here all through High School and still continue to work here during college breaks

Education

Bachelor of Arts - Interpreting And Criminal Justice

Rochester Institute of Technology
Rochester, NY
04-2027

High School Diploma -

Kings Park High School
Kings Park, NY
06-2023

Skills

  • Store organization
  • Time management
  • Effective communication
  • Friendly and outgoing
  • Cleaning and sanitization
  • Attention to detail
  • Team player

Languages

English
Native or Bilingual
ASL
Professional Working

Timeline

Bookseller/Barista

Barnes and Nobles
02.2024 - Current

Counter Server

Park Bake Shop
08.2020 - Current

Bachelor of Arts - Interpreting And Criminal Justice

Rochester Institute of Technology

High School Diploma -

Kings Park High School
Deanna Fragiorgi