Savannah Clouse
Columbus
Summary
Dynamic professional with a proven track record at Barnes &
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Bookseller/Barista
Barnes & Noble
09.2023 - Current
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
- Assisted customers with locating books and other materials in store.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
- Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
Team Lead
Panera
01.2023 - 10.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Team Lead
Dairy Queen Grill & Chill
02.2022 - 09.2022
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Worthington Kilbourne High School
Worthington, OH05-2025
Skills
- Product recommendations
- Reading comprehension
- Book categorization
- Store organization
- Educational events
- Creative thinking
- Goal driven
- Team supervision
- Organization
- Reliable and responsible
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Avid Reader
- Electronics and Circuit Building
- Strategy Games
- Competitive Gaming via Esports
- Instruments: Violin, Vocals, Guitar
- Music
- Biology: Forensic Science and Medical Research
Timeline
Bookseller/Barista
Barnes & Noble
09.2023 - Current
Team Lead
Panera
01.2023 - 10.2023
Team Lead
Dairy Queen Grill & Chill
02.2022 - 09.2022
High School Diploma -
Worthington Kilbourne High School
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