Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deanna Gates

Rochester,NY

Summary

Dynamic Account Consultant with a proven track record at Bene-Care, enhancing client relationships and optimizing benefit plan designs. Leveraged data-driven decision making and CRM software proficiency to advise on cost management and improve enrollment processes. Skilled in presentation development and fostering teamwork, consistently achieving targeted outcomes and exceeding client expectations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Account Consultant

Bene-Care
Webster, NY
08.2008 - Current
  • Reviewed requests for proposals from vendors seeking to provide services related to employee benefits programs.
  • Assisted clients with open enrollment process by providing guidance on plan selection and eligibility rules.
  • Managed client relationships by responding promptly to inquiries regarding changes or updates in their benefit plans.
  • Monitored new developments in the field of employee benefits consulting and advised clients accordingly.
  • Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.
  • Analyzed client needs and recommended specific plan designs that fit their objectives.
  • Designed custom communication materials for clients, such as brochures, handbooks, and newsletters.
  • Developed presentations to educate clients on the different types of employee benefit plans available.
  • Created and advised on strategies for employers to share costs with employees.
  • Advised employers on strategies for managing costs associated with group health insurance plans.
  • Facilitated meetings between employers and employees regarding changes in the company's health care coverage offerings.
  • Developed training materials for HR staff members responsible for administering employee benefit programs.
  • Tracked legislative developments at the state level that could impact employer-sponsored health care plans.

Preschool Director

Village Sports
Fairport, NY
08.2005 - 06.2008
  • Provided guidance to teachers on lesson planning and instructional strategies that would lead to better learning outcomes among students.
  • Developed preschool curriculums in accordance with regional laws.
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
  • Hired, mentored and monitored qualified childcare staff.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Increased new enrollment and return enrollment .
  • Coordinated field trips, special events, and other extracurricular activities for preschoolers.
  • Oversaw day-to-day activities of preschool.
  • Assisted teachers with developing age-appropriate curricula that meets all state standards for early childhood education programs.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Oversaw daily activities and programs to educate and socialize participants.

Preschool Teacher

Tot-Al Care
Fairport, NY
03.2001 - 08.2005
  • Attended professional development workshops to stay current on educational trends.
  • Administered assessments throughout the year to gauge student understanding of content material.
  • Facilitated group play activities that encouraged collaboration among students.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Implemented appropriate disciplinary measures when necessary according to school policies.
  • Participated in parent-teacher conferences to discuss academic progress of each child.
  • Built and strengthened positive relationships with students, parents and teaching staff.

Education

High School Diploma -

Fairport High School
Fairport, NY
06-1998

Some College (No Degree) - Elementary Education

SUNY Oswego
Oswego, NY

Skills

  • Data-driven decision making
  • CRM software proficiency
  • Upselling strategies
  • Industry expertise
  • Sales summaries
  • Month-end documentation
  • MS office
  • Payroll operations
  • Presentation development

Certification

  • NYS Life, Accident and Health License

Timeline

Account Consultant

Bene-Care
08.2008 - Current

Preschool Director

Village Sports
08.2005 - 06.2008

Preschool Teacher

Tot-Al Care
03.2001 - 08.2005

High School Diploma -

Fairport High School

Some College (No Degree) - Elementary Education

SUNY Oswego
Deanna Gates