Summary
Overview
Work History
Education
Skills
Certification
honor roll
Timeline
Generic

Deanna Goodfriend

Salem

Summary

Dynamic Certified Medical Assistant with ProHealth Care experience, excelling in patient care and clinical documentation. Proven ability to enhance operational efficiency and ensure HIPAA compliance. Skilled in vital sign monitoring and patient education, while demonstrating strong problem-solving and communication skills to foster a compassionate healthcare environment.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Ceritifed Medical Assistant

ProHealth Care
04.2018 - 06.2025
  • Assisted healthcare professionals with patient examinations and procedures.
  • Prepared and maintained examination rooms for patient visits.
  • Recorded patient medical histories and vital signs accurately.
  • Managed scheduling of appointments to optimize patient flow.
  • Implemented infection control protocols to ensure a safe environment.
  • Educated patients on treatment plans and preventative care options.
  • Utilized electronic health record systems for accurate documentation of patient information.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Lead/Setup Specialist

Modine
04.1987 - 06.2015
  • Streamlined setup processes to enhance operational efficiency across multiple projects.
  • Collaborated with cross-functional teams to identify and implement process improvements.
  • Trained new employees on setup protocols and best practices for equipment handling.
  • Conducted thorough inspections of setups to ensure compliance with safety standards.
  • Led initiatives to reduce setup time, increasing overall productivity in operations.
  • Reduced setup time for complex machinery, streamlining the overall production process.
  • Troubleshot and resolved equipment issues, maintaining optimal performance and reducing delays.
  • Performed routine maintenance on equipment, ensuring consistent functionality and longevity.
  • Supported engineering teams with custom machine modifications tailored to specific project requirements.
  • Participated in safety audits to ensure compliance with OSHA regulations during equipment setup activities.
  • Communicated effectively with operators regarding any changes or updates to machine settings after each setup modification.

Education

Certificate - Medical Technology

MATC
South Milwaukee
12-2017

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Vital sign monitoring
  • Patient documentation
  • Wound care
  • Patient assessments
  • Problem-solving
  • Attention to detail
  • Time management
  • Basic life support
  • Verbal and written communication
  • Patient education
  • Safety compliance
  • Blood pressure measurement
  • Injection administration
  • HIPAA protocols
  • Insurance confirmation
  • Sample collection procedures
  • Healthcare procedures
  • Vital signs monitoring
  • Direct patient care
  • Maintaining confidentiality
  • Immunization administration
  • Reliable team player
  • CPR

Certification

  • CCMA - Certified Clinical Medical Assistant

honor roll

was on the honor roll fo 3 years in MATC. Strived to do my best and be my best. 

Timeline

Ceritifed Medical Assistant

ProHealth Care
04.2018 - 06.2025

Lead/Setup Specialist

Modine
04.1987 - 06.2015

Certificate - Medical Technology

MATC