Deanna Humble
Moseley,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Creative problem solver with strong analytical and critical thinking skills.
Overview
19
19
years of professional experience
Work History
Preauthorization Coordinator
Axis Pain Center
Remote
03.2007 - Current
- Responsible for obtaining prior authorizations for various pain management procedures
- Responsible for researching and understanding insurance medical policies
- Insurance verification
- Scheduling of procedures
- Obtained estimated patient amounts prior to their scheduled procedures
- Trained new staff on prior authorization processes
Front Desk Receptionist
ENT Surgical Associates
Warner Robins, GA
08.2005 - 02.2007
- Scheduled, coordinated and confirmed appointments
- Managed high-volume phone calls
- Collected copayment amounts from patients
- Responsible for training new staff on front desk responsibilities
- Insurance verification
- Filed medical records
- Welcomed patients with friendly greeting, answered general questions
Education
Associate of Science -
Brightpoint Community College
Chester, VA06.2000
Skills
- Customer Service
- Data Entry
- Point of Contact
- Patient Scheduling
- Medical Terminology
- Microsoft Office
- Staff Training
- Insurance Verification
- EMR system- Eclinicalworks
Timeline
Preauthorization Coordinator
Axis Pain Center
03.2007 - Current
Front Desk Receptionist
ENT Surgical Associates
08.2005 - 02.2007
Associate of Science -
Brightpoint Community College