Deanna Ivanov
Arundel,ME
Summary
Experienced with early childhood education, focusing on creating nurturing and educational environment. Delivers engaging and developmentally appropriate activities that support children's growth. Track record of effective communication with both children and parents, fostering trust and collaboration.
Overview
4
4
years of professional experience
Work History
Daycare Teacher
Jo-Ann’s Creative Childhood Center
04.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Gathered materials and resources to prepare for lessons and activities.
Customer Service Representative
Dock Square Clothiers
07.2021 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associate of Arts - Education
Southern Maine Community College
South Portland, ME05-2024
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
Accomplishments
- Taught music and Sunday school lessons in South Africa for 7 months (February-September 2022)
- Gave private music lessons in Mexico for 3 months (March-May 2023)
- Volunteer taught in Lima, Peru for two weeks with IVHQ (international volunteer headquarters) (July 2024)
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Full Professional
Timeline
Daycare Teacher
Jo-Ann’s Creative Childhood Center
04.2024 - Current
Customer Service Representative
Dock Square Clothiers
07.2021 - Current
Associate of Arts - Education
Southern Maine Community College
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