Deanna Janes
Chicago,IL
Summary
-Passionate about customer service and relations. Aim to build strong, healthy relationships in every aspect of life, personal and professional.
-Exceptionally adaptable with the ability to fill a variety of roles. Mother, homeowner, office manager, home inspector, customer care representative, et al.
-Experience with office equipment, various software, hand and power tools.
Comfortable in a variety of environments and worked with many personality types.
-Easy going and confident in the ability to work with almost anyone.
-Anticipates a new opportunity.
Overview
26
26
years of professional experience
Work History
Account Receivable Clerk
4S Plumbing
11.2023 - Current
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments account closures.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
Licensed Home Inspector
Real Inspection Services
01.2023 - Current
- Conducted inspections using standard forms consistent with knowledge of industry standards and requirements for various categories of conventional financing.
- Inspect exterior, interior and mechanical systems of various housing types.
- Produce accurate, detailed, comprehensive reports for clients.
- Answer client questions pertaining to current inspection and finalized reports.
Offce Manager/Billing Manager
Chicago Sports and Chiropractic Medicine, SC
04.2005 - Current
- Answer phones and respond to customer questions/concerns, provide information and schedule appointments.
- Billing processes including patient and insurance, such as verification, pre-authorization, billing, appeals and payments.
- Process, prepare and release record requests according to HIPAA.
- Create and maintain up-to-date office policies and procedures
- Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff meetings.
- Maintained professional, organized, and safe environment for employees and patrons.
Chiropractic Assistant
Bradford Chiropractic
05.1998 - 05.2005
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Performed electric muscle stimulation, mechanical traction, ultrasound and other various techniques as prescribed by doctor
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Education
Illinois License -
Inspection Certificate Associates
Chicago, IL 01.2021
Diploma -
Rochelle Township High School
Rochelle, IL05.1996
Skills
- Customer Service and Interpersonal skills
- Knowledge of Insurance procedures
- Familiar with ICD-10
- HIPAA Trained
- Typing and 10-Key
- Comfortable with various software and websites
- Ability to learn various software quickly
- Comfortable with basic office equipment
- Knowledge of Home Systems
- Problem Solving
- Adaptability
- Account Reconciliation
- Attention to Detail
- Organizational Skills
- Relationship Building
- Data Entry
Miscellaneous
Home Inspector Illinois License #450.012918
Timeline
Account Receivable Clerk
4S Plumbing
11.2023 - Current
Licensed Home Inspector
Real Inspection Services
01.2023 - Current
Offce Manager/Billing Manager
Chicago Sports and Chiropractic Medicine, SC
04.2005 - Current
Chiropractic Assistant
Bradford Chiropractic
05.1998 - 05.2005
Illinois License -
Inspection Certificate Associates
Diploma -
Rochelle Township High School