Summary
Overview
Work History
Education
Skills
Timeline
Generic
DeAnna Jarvis-Ward

DeAnna Jarvis-Ward

Fayetteville,NC

Summary

Dynamic Deli Bakery Manager with a proven track record at Carlie C's IGA, skilled in inventory management and customer service excellence. Proficient in reducing waste by optimizing order management, enhancing sales through strategic display arrangements, and fostering a team environment that prioritizes food safety and customer satisfaction. Demonstrates critical thinking and decision-making prowess, ensuring operational efficiency and client loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

17
17
years of professional experience

Work History

Deli Bakery Manager

Carlie C's IGA
06.2010 - Current
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained cleanliness and hygiene in bakery premises.

Waitress/Server

Andy's Burgers
01.2008 - 04.2010
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

High School Diploma -

Cape Fear High School
Stedman, NC
06.2010

Skills

Order Management

Employee Scheduling

Supply Ordering

Food management experience

Inventory and Stocking

Handling Complaints

Customer Service Management

Decision-Making

Employee Training

Critical Thinking

Timeline

Deli Bakery Manager

Carlie C's IGA
06.2010 - Current

Waitress/Server

Andy's Burgers
01.2008 - 04.2010

High School Diploma -

Cape Fear High School
DeAnna Jarvis-Ward