Kristina Deel
Burlington,NC
Summary
I am a dedicated person with a versatile background in food management. Known for strong adaptability and effective team leadership, contributing to reduced employee turnover and increased customer satisfaction and company sales.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Deli Bakery Manager
Food Lion
Burlington, NC
12.2023 - 05.2026
- Supervised daily deli and bakery operations, ensuring product quality and freshness.
- Managed inventory levels, minimizing waste while maximizing product availability and sales.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Reduced employee turnover by implementing comprehensive training and supportive work culture.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Conducted employee training sessions on proper bakery and deli techniques, equipment usage, sanitation practices, and safety protocols.
- Hired and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
Assistant Deli Manager
Food Lion
Whitsett, NC
07.2023 - 12.2023
- Analyzed sales data to identify trends, adjust product offerings, and enhance overall profitability of bakery operations.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Trained and mentored staff on baking and deli techniques, safety protocols, and customer engagement strategies.
- Enhanced deli and bakery productivity by streamlining workflow and implementing efficient processes.
Cake Decorator
Food Lion
Whitsett, NC
01.2021 - 07.2023
- Developed creative cake designs for special occasions, enhancing customer satisfaction
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Trained new staff on decorating techniques and best practices for efficient workflow
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
Deli Bakery Associate
Food Lion
Whitsett, NC
06.2020 - 01.2021
- Prepared and packaged baked goods, deli items and hot food according to quality standards and customer demands.
- Performed routine equipment maintenance tasks such as cleaning fryers, slicers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Assisted customers with product selection, providing knowledgeable recommendations and exceptional service.
Prep Cook and Cashier
Taco Bell
Whitsett, NC
03.2018 - 03.2020
- Prepared ingredients and menu items according to established recipes and quality standards.
- Streamlined food prep processes, enhancing efficiency during peak service hours.
- Collaborated with team members to ensure timely order fulfillment and customer satisfaction.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Trained and assisted new staff members.
Education
High School Diploma -
Southeast Guilford Highschool
Greensboro, NC06-2020
Skills
- Food management experience
- Customer service
- Well-versed in inventory and order management
- Time management
- Decision-making
- Team leadership
Accomplishments
While I was a Deli Bakery manager, I was also a Specialty Merchandising Expert. I would train fellow deli managers and associates at stores inside and outside of the region. In the role, I also had opportunities to be involved with remodels, and new stores and warehouses being built. I was awarded with the 2025 Deli Bakery HMS Fresh At Home Award. This award is given annually to one manager per region for the increased sales vs. shrink, proper inventory management and for delivering the brand strategy through leadership excellence. I increased the average weekly sales by 34% in a year!
Certification
ServSafe
Timeline
Deli Bakery Manager
Food Lion
12.2023 - 05.2026
Assistant Deli Manager
Food Lion
07.2023 - 12.2023
Cake Decorator
Food Lion
01.2021 - 07.2023
Deli Bakery Associate
Food Lion
06.2020 - 01.2021
Prep Cook and Cashier
Taco Bell
03.2018 - 03.2020
High School Diploma -
Southeast Guilford Highschool