Deanna Johnson
Sunrise
Summary
Adept Customer Service Representative with a proven track record at the City of Tallahassee, where I excelled in addressing customer concerns and managing call inquiries with efficiency. Skilled in data entry and renowned for exceptional active listening abilities, I consistently enhanced customer satisfaction. My critical thinking skills ensured swift resolution of issues, contributing significantly to operational excellence.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
City of Tallahassee
04.2023 - 11.2024
Address customer concerns efficiently.
Maintained and documented necessary details.
Executed typing tasks efficiently.
Managed all call inquiries promptly.
Communicated maintenance schedule to customers.
Education
Highschool -
Plantation Highschool
Plantation, FL06.2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
City of Tallahassee
04.2023 - 11.2024
Highschool -
Plantation Highschool
Similar Profiles
Tasha LargentTasha Largent
Senior Horticulturalist/Administrative Assistant at City of TallahasseeSenior Horticulturalist/Administrative Assistant at City of Tallahassee
Sandy McClureSandy McClure
Microbiologist at City of TallahasseeMicrobiologist at City of Tallahassee
Eva GudemanEva Gudeman
Lifegaurd at City of TallahasseeLifegaurd at City of Tallahassee
Jewel A. SingletonJewel A. Singleton
(T.P.D.)-School Crossing Guard at City of Tallahassee(T.P.D.)-School Crossing Guard at City of Tallahassee
Richard IrizarryRichard Irizarry
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant