Deanna Jordan
St Petersburg
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
10
10
years of professional experience
Work History
Medical Assistant
BayCare Medical Group
St Petersburg
11.2016 - Current
- Conducted regular staff meetings to discuss clinical updates, challenges, and strategies for improvement.
- Provided direct supervision to clinical staff members in accordance with regulatory standards.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.
- Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
- Supervised clinical staff, providing training and performance evaluations to enhance team efficiency.
Medical Assistant
Community Health Center of Pinellas
Pinellas Park
02.2015 - 03.2016
- Assisted back office patient processes to reduce office wait times.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized patient charts before each day's clinic sessions began.
- Administered medications under physician's supervision.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Associates of Nursing - Registered Nursing
Galen College of Nursing
St Petersburg, FL03-2025
GED -
Lakewood Highschool
St Petersburg, FL04-2012
Some College (No Degree) - CNA/PCT
Pinellas Technical Education Center
St Petersburg,FLSome College (No Degree) - Medical Assistant
Southeastern Career College
St Petersburg, FLSkills
- Patient care
- Clinical procedures
- Regulatory compliance
- Patient documentation
- Laboratory testing
- Medication administration
- Time management
- EMR / EHR (Cerner)
References
References available upon request.
Timeline
Medical Assistant
BayCare Medical Group
11.2016 - Current
Medical Assistant
Community Health Center of Pinellas
02.2015 - 03.2016
Associates of Nursing - Registered Nursing
Galen College of Nursing
GED -
Lakewood Highschool
Some College (No Degree) - CNA/PCT
Pinellas Technical Education Center
Some College (No Degree) - Medical Assistant
Southeastern Career College
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