Deanna J. Kaech
Surprise,AZ
Summary
Organized and dedicated Senior Administrative Specialist with a unique and varied skill set with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Desiring to serve the greater community while growing individually.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Specialist, Sr.
Estrella Mountain Community College
2022.12 - Current
- Sole administrative support to Instructional Computing Division Chair.
- Advanced complex duties include but are not limited to: building class schedules; interacting with VPs, Deans, Faculty, Adjuncts, and Students; advising best practices for pathway flow; and coordinating meetings, projects, services and programs.
- Interaction with all levels within College to respond to requests, problem-solve immediate issues.
- In charge of Division budget (including purchasing, reconciling, etc.).
- Safeguarded sensitive information through proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Procurement Coordinator
Super Home, Inc.
2021.03 - 2022.09
- Start-up company Super Home, duties included procuring HVAC equipment for homeowner claims
- Worked with homeowners, Supervisors/Directors, contractors, various staff teams and suppliers..
- This position required extreme attention to detail, sourcing the best equipment with best pricing options, all while maintaining a balance of fairness to the homeowner, contractor, and Super Home.
- Additionally, best-practices were used for communication, collaboration, and training
- Responsible for training all new hires who onboarded to the HVAC Procurement team as well as cross-training other departments to better understand processes
- Accomplishments were noted in several company-wide meetings as well as from direct Supervisor and Director
- Collaborated with cross-functional teams to ensure timely delivery of products and services, meeting project deadlines.
- Negotiated favorable supplier contracts for improved product quality and cost savings.
- Developed strong relationships with key suppliers, enabling faster response times and better pricing options.
- Companywide layoff ended this position.
Executive Assistant to the President
Crown Valley Imaging
2020.02 - 2020.07
- While at Crown Valley Imaging (CVI), I was personally responsible for the Scheduling Team whose responsibilities were to assist patients in scheduling radiological exams
- Duties included making sure all Schedulers were trained correctly (Trainual; Pryor Learning), were meeting the daily goals presented to them in answering incoming phone calls, scheduling a set number of appointments, following COVID-19 protocol, etc.
- In supporting the President of the company, I handled HR files, entered timecard information for payroll via ADP, assisted in billing, various errands, staff morale (birthday celebrations and organizing employee lunches), and organized the way the administrative arm of CVI performed
- It worked with radiologists, technicians, and administrative staff to ensure a cohesive environment
- Due to the stage of the coronavirus pandemic, my time at CVI was split due to being furloughed less than 2 months into my tenure.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Assisted with the onboarding process for new team members, creating a smooth transition for all involved parties.
- Served as a trusted liaison between the President's office and internal departments, facilitating efficient collaboration on projects and initiatives.
Facilities Coordinator
Oakley, Inc
2014.11 - 2019.06
- Duties include direct support to Director of Operations as well as to multiple Project Managers
- Responsible for managing all accounts payables and receivables, organization of all outside vendors for daily operational maintenance, and working within a multi-million-dollar budget
- Additional responsibilities included creating and processing of all Purchase Orders and working closely with all Project Managers in numerous projects
- SAP literate as it pertains to AP/AR/PO's.
- Handled Property Contracts
- Served as point of contact for internal and external customers seeking support and information.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Managed room booking system to optimize space usage and accommodate all meeting needs.
Food Pantry Operations Coordinator
Saddleback Church
2013.09 - 2014.06
- Responsible for meeting with donors in the community (Wal Mart, Ralph's, Fresh&Easy, etc.) to arrange for pick up and transfer of food and non-food donations
- Led a team of volunteer drivers, responsible for truck maintenance, purchasing, and tracking of donations to report to Director of the PEACE Center and ultimately the Senior Pastor
- Worked directly with at-risk families by entering data, connecting them to available church and government resources
- Assisted Food Pantry Supervisor and Volunteer Coordinator as needed
- Solely responsible for social media marketing.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with donors, maintaining open lines of communication to promote loyalty and retention.
Mobilization Team Associate
Saddleback Church
2011.01 - 2013.08
- Direct support to Pastor of Mobilization
- Responsibilities included but not limited to heavy phones, marketing, financial partnership meetings, budgeting, directly working with church members to prepare for 2-week mission trips and processing donations for trips
- Event planning for 600+ people for training, anti-human trafficking events, and holiday events
- Taught various skills training classes
- Personally led large teams to Sri Lanka and India for 10+ years.
Small Groups Team Associate
Saddleback Church
2008.10 - 2011.01
- Responsible for direct administrative support to Pastors and/or Directors of Men's Ministry, Women's Ministry, Single's Ministry, Couple's Ministry and Workplace Ministry
- Event planner and coordinator for team meetings, Small Group Network annual events, team building events and church member celebrations for 2-1000 people
- Main support for CLASS 201, back up administrative assistant for Pastor to Small Groups, assisted church members in finding small groups, created and ran Small Group Lending Library, purchasing, marketing for events, and assisted in interviewing candidates for various administrative positions on this team.
Education
Bachelor's - Psychology
Liberty University
Lynchburg, VA05.2019
Skills
- Highly Organized
- Excellent Communication Skills
- Critical Thinker
- Strong Work Ethic
- Leadership
- Time Management
- Adaptability
- Fast Learner
- Conflict Resolution
- Creativity
- Executive Support/Office Management (20 years)
- Customer Service
- Google Suite / Microsoft Office / Mac OS
- QuickBooks (AP/AR)
- Scheduling
- Budgeting
- Procurement/Sourcing
- Event Coordination
- Calendar Management
- Interviewing
- Data Entry
- Medical Front Office
- Marketing Communications
Accomplishments
- Co-founded Merged Family Initiative, a nonprofit organization for stepfamilies offering resources, coaching, and classes.
Certification
Certified Life Coach (AACC)
Assessments
- Attention to Detail, Highly Proficient, 01/01/20, Identifying differences in materials, following instructions, and detecting details among distracting information.
- Scheduling, Expert, 08/01/20, Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Verbal Communication, Highly Proficient, 08/01/20, Speaking clearly, correctly, and concisely
- Administrative Assistant/Receptionist, Expert, 10/01/20, Using basic scheduling and organizational skills in an office setting
- Filing & Organization, Highly Proficient, 01/01/20, Arranging and managing information or materials using a set of rules.
- Administrative Support Professional Fit, Highly Proficient, 08/01/20, Measures the traits that are important for successful administrative support professionals
- Customer Focus & Orientation, Highly Proficient, 01/01/20, Responding to customer situations with sensitivity
- Management & Leadership Skills: Impact & Influence, Highly Proficient, 07/01/19, Adapting leadership style to accomplish goals using rational or emotional appeal.
- Problem Solving, Highly Proficient, 08/01/20, Measures a candidate's ability to analyze relevant information when solving problems
- Work Style: Conscientiousness, Highly Proficient, 08/01/20, Tendency to be well-organized, rule-abiding, and hard-working.
- Creating Presentations with Microsoft PowerPoint, Highly Proficient, 08/01/20, Knowledge of Microsoft PowerPoint tools and features.
- Working with MS Word Documents, Expert, 08/01/20, Knowledge of various Microsoft Word features, functions, and techniques.
Timeline
Administrative Specialist, Sr.
Estrella Mountain Community College
2022.12 - Current
Procurement Coordinator
Super Home, Inc.
2021.03 - 2022.09
Executive Assistant to the President
Crown Valley Imaging
2020.02 - 2020.07
Facilities Coordinator
Oakley, Inc
2014.11 - 2019.06
Food Pantry Operations Coordinator
Saddleback Church
2013.09 - 2014.06
Mobilization Team Associate
Saddleback Church
2011.01 - 2013.08
Small Groups Team Associate
Saddleback Church
2008.10 - 2011.01
Bachelor's - Psychology
Liberty University
Certified Life Coach (AACC)
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