Deanna Manis
Burnsville,NC
Summary
Detail-oriented healthcare administrative professional with experience in patient registration, insurance verification, and financial counseling. Skilled in providing compassionate, efficient front-line support while ensuring accurate data entry and financial transparency. Proven ability to guide patients through billing processes, payment options, and coverage questions with empathy and professionalism.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Patient Financial Counselor
Parallon
Spruce Pine, North Carolina
07.2023 - Current
- Assisted patients in understanding financial responsibilities and insurance coverage.
- Help patients apply for our financial assistance program.
- Daily rounding with in-house patients; collecting estimated patient liability amounts.
- Reviewed patient accounts to identify potential billing discrepancies or concerns.
Patient Access Registrar
Parallon
Burnsville, NC
10.2015 - 07.2023
- Greeted patients and visitors upon arrival, ensuring a welcoming atmosphere.
- Collected patient information and verified insurance details for accurate registration.
- Managed appointment scheduling using electronic health record systems effectively.
Education
Mitchell High School
Bakersville, NCSkills
- Insurance verification
- Billing review
- Problem solving
- Effective communication
- Team collaboration and leadership
Certification
- Notary
Accomplishments
- Bee award
Timeline
Patient Financial Counselor
Parallon
07.2023 - Current
Patient Access Registrar
Parallon
10.2015 - 07.2023
Mitchell High School