Deanna Marini
Poughkeepsie
Summary
Dynamic Store Manager at Dollar Tree with expertise in visual merchandising and customer service. Proven track record in enhancing sales through innovative displays and effective inventory management. Recognized for building strong teams and resolving customer issues promptly, fostering a positive shopping experience while maintaining operational excellence.
Overview
9
9
years of professional experience
Work History
Store Manager
Dollar Tree
Wappingers Falls
09.2016 - Current
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Established customer service standards and monitored staff compliance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Managed daily banking activities such as deposits and withdrawals.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Implemented efficient systems for tracking stock movement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
GED -
Dutchess Community College
Poughkeepsie, NY11-2016
Skills
- Visual merchandising
- Customer service
- Inventory management
- Sales forecasting
- Scheduling management
- Payroll management
- Store displays
- Recruiting and hiring
- Supply ordering
- Accurate money handling
- Multitasking and organization
- Friendly and positive
- Bank and safe deposits
- Customer response
- Store merchandising
- Cash management
- Policies and procedures
- Loss prevention
- Bank deposit procedures
- Opening and closing procedures
- Retail inventory management
- Reliable
- Team leadership and coaching
Timeline
Store Manager
Dollar Tree
09.2016 - Current
GED -
Dutchess Community College