Deanna Mason
Yuba City,CA
Summary
Results-oriented shift supervisor with a proven track record in employee supervision and performance coaching. Expertise in enhancing team dynamics and resolving customer complaints to drive productivity and service excellence.
Overview
10
10
years of professional experience
Work History
Shift supervisor
Rite Aid
Yuba City, California
04.2015 - 07.2025
- Supervised and led employees to maintain productivity and customer service levels.
- Resolved customer complaints and reported issues to senior management.
- Supervised daily store operations and team activities.
- Trained new staff on company policies and customer service standards.
- Ensured compliance with safety regulations and store protocols.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Complete opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Conducted weekly inventory of supplies, equipment, and food items.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Set weekly ad.
- Identify and process freshness for DC return or Hazmat.
- Maintaining product price changes.
Education
High School Diploma -
Yuba College
Marysville, California, CASkills
- Employee supervision
- Customer relationship management
- Effective communication
- Decision making
- Time management
- Clerical support
- Multitasking Abilities
- Organizational skills
- Problem resolution
Skills
- Employee supervision
- Customer relationship management
- Effective communication
- Decision making
- Time management
- Clerical support
- Multitasking Abilities
- Organizational skills
- Problem resolution
Timeline
Shift supervisor
Rite Aid
04.2015 - 07.2025
High School Diploma -
Yuba College