Deanna Mckinney
Leicester,NC
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
2007
2007
years of post-secondary education
Work History
Customer service
Kohls Department Store
Asheville, North Carolina
09.2013 - Current
- Greeted customers and provided exceptional customer service.
- Provided quality customer service while interacting with clients.
- Resolved escalated customer service inquiries quickly and effectively.
- Managed customer service inquiries and complaints.
Front Desk Receptionist
Regus
Asheville, NC
05.2017 - 08.2019
- Managed front desk operations and greeted clients warmly.
- Scheduled appointments and maintained an organized calendar for staff.
- Handled incoming calls, directing inquiries to appropriate departments.
- Maintained office supplies inventory, placing orders as needed.
- Assisted clients with inquiries about office services and amenities.
- Coordinated meeting room bookings and prepared spaces for events.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Customer service and pharmacy tech
Kmart
Asheville, NC
09.2006 - 02.2012
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to ensure satisfaction.
- Received and processed incoming customer service calls.
Education
Clyde A Erwin High School
Asheville, NCSkills
- Customer service
- Sales and customer service
- Outstanding customer service
- Appointment scheduling
Timeline
Front Desk Receptionist
Regus
05.2017 - 08.2019
Customer service
Kohls Department Store
09.2013 - Current
Customer service and pharmacy tech
Kmart
09.2006 - 02.2012
Clyde A Erwin High School