Highly experienced and results-driven professional with over 25 years of business leadership, including leadership roles at Old Navy, and 8 years as a successful award-winning restaurant owner. Seeking a challenging position where my extensive background in retail and restaurant management can contribute to organizational success.
Work History
Remodeling Projects
2 Years 9 Months
Self-employeed | 01.2024 - Current
Managed home remodel projects, coordinating demolition, framing, drywall, and finish carpentry.
Handled prep work for remodeling projects by plastering, sanding and finishing.
Planned and scheduled general maintenance, major repairs and remodeling projects.
Estimated material needs, ordered supplies, and controlled costs through accurate project planning.
Renovated interior spaces, including framing, drywall, flooring, and trim installation.
Demolished outdated structures while protecting existing surfaces and maintaining safe work areas.
Coordinated material selections, deliveries, and jobsite organization for smooth project flow.
Optimized material usage through careful planning, reducing overall project costs without compromising quality or aesthetics.
Reduced environmental impact of renovations, choosing materials and practices that promote sustainability and energy efficiency.
Restaurant Owner
8 Years
Bay Street Bistro | 01.2015 - 01.2023
Oversaw both front-of-house and back-of-house operations to ensure seamless service.
Developed and maintained high standards of customer service, leading to increased positive reviews and repeat business.
Implemented cost-effective measures in front-of-house operations, enhancing service quality while managing expenses.
Managed kitchen operations, ensuring compliance with health and safety standards.
Implemented inventory control measures, reducing waste and optimizing supply chain management.
Collaborated with chefs to maintain a high standard of food quality and presentation.
Developed creative and appealing menus, incorporating customer preferences and industry trends.
Implemented menu engineering strategies to maximize profitability.
Ensured consistent execution of menu items, maintaining high culinary standards.
Conducted hiring processes for kitchen and front-of-house staff, selecting top talent.
Designed and delivered training programs for new hires and ongoing staff development, fostering a skilled and knowledgeable team.
Fostered a positive and collaborative work culture, resulting in a motivated and skilled team.
Led operations for front-of-house and back-of-house teams to ensure efficient service.
Managed daily kitchen activities to ensure smooth operations and compliance.
Created and implemented menu items to enhance dining experience and customer satisfaction.
Facilitated training programs for new and existing staff to improve service quality.
Retail Manager
18 Years
Old Navy | 01.1996 - 01.2014
Led team of over 60 employees, promoting engagement and collaboration to achieve high morale.
Implemented effective sales strategies, resulting in consistently exceeding sales targets.
Streamlined operational processes, improving workflow and enhancing customer satisfaction.
Conducted training sessions, boosting staff skills and product knowledge to improve service quality.