Deanna Mitchell
Louisville,KY
Summary
Dynamic Assistant Store Manager at Circle K with a proven track record in enhancing customer satisfaction and driving sales through effective inventory control and team leadership. Skilled in problem-solving and staff training, I successfully implemented promotional strategies that boosted store visibility and improved operational efficiency.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Circle K
Louisville, KY
10.2021 - Current
- Assisted in daily operations, ensuring compliance with company policies and procedures.
- Maintained inventory levels through effective stock management and ordering processes.
- Trained new staff on store policies, customer service standards, and operational procedures.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Implemented promotional displays to boost sales and improve store visibility.
- Monitored cash handling procedures, ensuring accuracy in transactions and reporting.
- Collaborated with team members to optimize workflow and improve overall efficiency.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
High School Diploma -
Seneca High School
Louisville, KY12.2000
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Retail operations
Inventory control
Customer relations
Store organization
Time management
Team building and leadership
Store opening and closing
Attention to detail
Customer service management
Staff supervision
Store operations
Team management
POS systems
POS systems operations
Hiring and training
Mentoring and coaching
Goals and performance
Display setup
Loss prevention
Timeline
Assistant Store Manager
Circle K
10.2021 - Current
High School Diploma -
Seneca High School