Deanna Mundag
Rolling Meadows,IL
Summary
Dynamic Student Affairs professional with over 7 years of comprehensive experience in academic advising, admissions, student record management, institutional partnership development, and student instruction. Expertise in fostering an inclusive environment that supports diverse student populations through proactive guidance, equity-minded practices, and collaborative problem-solving. Committed to driving student success initiatives, enhancing retention outcomes, and removing barriers to academic progression within a progressive institution. Passionate about leveraging skills to create impactful educational experiences that empower all students to thrive.
Overview
12
12
years of professional experience
Work History
Senior Enrollment Advisor
Concordia University Chicago
River Forest, IL
07.2021 - Current
- Academic Advisor to students in the ADP (Accelerated Degree Programs) division
- Ensure compliance with institutional guidelines regarding admission standards and criteria
- Serve as an advocate for prospective students throughout their application process
- Demonstrate strong organizational skills in managing multiple tasks simultaneously
- Incorporate feedback from various stakeholders into the design of academic advisement initiatives
- Provide guidance on course selection, degree requirements, career options, and other academic matters
- Counsel undergraduate students regarding program requirements, course availability, scheduling conflicts
- Utilize technology tools such as online platforms to facilitate remote advising session
- Develop activities and workshops to support new students, students on academic warning and honors students
- Interpret and explain college and university policies and procedures to new and existing students
- Conduct student recruitment through open houses and college fairs
- Encourage collaboration among departments across campus to ensure accurate information was shared with all stakeholders
- Advisor to students in 3+1 programs, responsible for 3+1 program plan creation, and curriculum monitoring of students accepted into these programs through partner institutions
Adjunct Professor/Success Coach - contract
Concordia University Chicago
River Forest, IL
08.2022 - 12.2024
- Adjunct Professor and Success Coach for COL 1995: Vocation and College Success
- Facilitate classroom discussion pertinent to college success, goal setting as a college student, and career readiness
- Deliver lectures on a variety of topics relating to first year college expectations and long-term college success
- Assess student performance through examinations and assignments
- Encourage critical thinking skills among students through interactive exercises
- Provide feedback and support to help struggling students achieve success
Student Records Specialist
Ambria College of Nursing
Hoffman Estates, IL
10.2019 - 07.2021
- Developed a thorough understanding of university policies and procedures related to registration.
- Archived inactive records according to established retention schedules
- Implemented online orientation sessions for newly admitted students
- Managed multiple projects simultaneously while meeting tight deadlines set by the Registrar's Office
- Facilitated communication between faculty members, administrators, staff members and students regarding registration issues
- Served as a resource person to students, staff, and faculty with questions about university regulations concerning enrollment and registration
- Responsible for program advisement to students in RN and LPN programs
- Responsible for completing official transcript evaluations and posting transfer credits all students applying to the LPN and RN programs
Library Assistant I
Harper College
Palatine, IL
01.2019 - 08.2020
- Circulation desk duties
- Student worker supervisor
Library Assistant II
National Louis University
Chicago, IL
06.2015 - 05.2016
- Maintained library reading area and reference collection, including books, magazines, newspapers, and audio-visual materials
- Processed print and non-print library materials to prepare for inclusion in library collections
- Performed circulation duties such as issuing and receiving library materials, collecting fines and maintaining records
- Trained staff members on how to use different software programs related to library operations
- Developed comprehensive training materials including circulation manuals and video presentations for new employees and student workers
- Proctored and scored computerized and written placement exams for undergraduate and graduate students
Writing Center Tutor
Southern Illinois University- Carbondale
Carbondale, IL
08.2013 - 05.2015
- Fostered an environment of open dialogue between students and tutors during one-on-one tutorials
- Successfully implemented strategies for helping students develop their own problem-solving capabilities in writing tasks
- Demonstrated excellent communication and interpersonal skills to effectively collaborate with students, faculty, and staff
- Encouraged critical thinking skills among writers while providing guidance on research projects
- Instructed students on how to properly cite sources using MLA and APA formats within their papers
Education
Master Of Science (M.S.) - Higher Education: Student Affairs
Purdue University Global
West Lafayette, IN05.2021
Bachelor Of Arts (B.A.) - English Literature, History Minor
Southern Illinois University
Carbondale, IL, US05.2015
Skills
- Admissions
- Team management
- Individualized Support
- In-Class Lectures
- Academic Advisement
- Lesson Planning
- Research and Analysis
- Problem Resolution
- Student Development
- Student Performance Evaluation
- Technology proficiency
- Student advocacy
- Career counseling
Timeline
Adjunct Professor/Success Coach - contract
Concordia University Chicago
08.2022 - 12.2024
Senior Enrollment Advisor
Concordia University Chicago
07.2021 - Current
Student Records Specialist
Ambria College of Nursing
10.2019 - 07.2021
Library Assistant I
Harper College
01.2019 - 08.2020
Library Assistant II
National Louis University
06.2015 - 05.2016
Writing Center Tutor
Southern Illinois University- Carbondale
08.2013 - 05.2015
Bachelor Of Arts (B.A.) - English Literature, History Minor
Southern Illinois University
Master Of Science (M.S.) - Higher Education: Student Affairs
Purdue University Global