Summary
Overview
Work History
Education
Skills
Timeline
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Deanna Muratalla

Fontana,CA

Summary

Results-oriented Job Title driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

5
5
years of professional experience

Work History

Drafts Cuts Barbershop

Sales Associates
Rancho Cucamonga, CA
11.2019 - 12.2021
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Consistently received positive performance reviews from guests.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Counted and documented opening and closing cash amounts daily.
  • Distributed business cards outside of salon to generate new business.
  • Kept detailed records of customer information and services provided to increase return customers by Number.
  • Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
  • Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Expanded client base by Number% through direct referrals.
  • Sold and promoted hair care products and cosmetics, helping increase salon revenues by Number%.

• Greeted new customers and or normal clients

• Made everything clean and sanitized for the clients and barbers.

Frank & Son Collectible Show

Sales Associates
Rowland Heights, CA
08.2017 - 10.2020
  • Increased player strength, agility and game skills through successful practices.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Developed game plans and adjusted to meet various game situations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Worked alongside global business leader to deploy new training strategies.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Received and processed stock into inventory management system.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Greeted Customers
  • Shows Respect and Good attitude
  • Dealt with Money/Cashier
  • Great Customer Service i

Education

In Progress - Psychology

Cal State San Bernardino University
San Bernardino, CA
08.2021

High School Diploma -

Rancho Cucamonga High School
Rancho Cucamonga, CA
05.2021

Skills

  • Workflow Efficiency
  • Safety Training
  • Promotions Understanding
  • Client Needs Assessment
  • Special Requirements
  • Customer Safety
  • Customer Preferences
  • Cash Register Operations
  • Basic Housekeeping
  • Memorization Techniques
  • Local, State and Federal Regulations
  • Floor Sweeping
  • Positive Reinforcement Strategies
  • Creative Solutions
  • Information Updates
  • Consultative Sales Strategies
  • Customer Loyalty
  • Phone Inquiries
  • Stock Control
  • Personal Sales
  • Safety Protocols
  • Data Entry
  • Emergency Calls
  • Facility Maintenance
  • Brand Awareness
  • Safety Requirements
  • Customer Order Recording
  • New Client Assessments
  • Vendor Contracts
  • Mobile Devices
  • Cleanliness Standards
  • Communication
  • Speaking skills
  • Leadership
  • Adapting
  • Problem Solving
  • Teamwork
  • Time Management
  • Listening Skills
  • Customer Service
  • Memory Management

Timeline

Drafts Cuts Barbershop

Sales Associates
11.2019 - 12.2021

Frank & Son Collectible Show

Sales Associates
08.2017 - 10.2020

In Progress - Psychology

Cal State San Bernardino University

High School Diploma -

Rancho Cucamonga High School
Deanna Muratalla