Deanna Pernice
Delmont,PA
Summary
Dedicated and adaptable sales professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Sales Consultant
#1 Cochran Mazda
Pittsburgh, PA
06.2022 - Current
- Analyzed customer needs and preferences to recommend appropriate products.
- Priced out products for customers and drew up sales paperwork.
- Maintained accurate records of all sales activities in the CRM system.
- Addressed customer questions and concerns regarding products and services.
- Negotiated deals and handled complaints or objections.
- Ensured customer satisfaction by providing follow-up support after purchases.
Manager on Duty
Grandslam Pizza
Pittsburgh, PA
09.2015 - 06.2022
- Trained new employees on job duties and company policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored employee productivity to provide constructive feedback and coaching.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Audited cash registers at the end of each shift for accuracy.
Education
High School Diploma -
Plum Senior High School
Plum Borough06-2019
Skills
- Customer service
- Product knowledge
- Sales paperwork
- Negotiation techniques
- CRM software
- Attention to detail
- Professionalism
- Multitasking
- Closing sales
- Cross-selling
- Communication
- Teamwork and collaboration
Timeline
Sales Consultant
#1 Cochran Mazda
06.2022 - Current
Manager on Duty
Grandslam Pizza
09.2015 - 06.2022
High School Diploma -
Plum Senior High School
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